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September 2016

 

Below is the Table of Contents. We have selected a few articles that you can read in their entirety online.

To order an article that is not online or a back issue of SAM Magazine, email donna@saminfo.com.

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Millennials expound on their generation, goals, and ideas about change.

Jiminy Peak wizard Brian Fairbank and Holiday Valley wit Dennis Eshbaugh sound off on leadership, mentoring, regrets, and achievements.

Size Matters

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Yes, it’s possible to make meetings not just tolerable, but productive.

How and why Killington went for a golden opportunity—and got it.

Summer School

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Edutainment—teaching guests about the environment while they play in it—is becoming a key component of summer activities in the mountains.

Snowmaking Maintenance

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The lowest-cost means of boosting snowmaking production.

Construction Site : September 2016

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New and upgraded lifts highlight improvements at resorts this summer.

Idea Files

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Clever solutions for staff training, composting, and trade show travel.

Publisher's Memo :: Harnessing the millennial Spirit

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It turns out that Millennial staff are not your problem, but the way you are managing them may be.

Industry Reports :: September 2016

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Vail Buys Whistler Blackcomb, New Life for Canada's Mt. Baldy, and more

Focusing on Beginners

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Resorts are expanding efforts to attract—and convert—newcomers.

The Loyalty Equation

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Loyalty is a product of actions by both employers and employees.

As more multi-cultural guests visit our resorts, especially in summer, the need for multi-lingual staff increases—or, at least the ability to adapt when there’s a language barrier. How do resorts measure up? As always, responses varied.

We are all very familiar with the “weekly safety meeting.” It’s not always easy to come up with material that is relevant and grabs the attention of our staff.

Exposed!

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Recent cyber attacks show that winter resorts are not well defended against ­hackers, and the threat is growing.

Blue Pages :: September 2016

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VAIL’S WHISTLER DEAL HAS GLOBAL IMPACTS... THIS TRAIL GOES RIGHT AND LEFT... READY FOR A POSSIBLY SNOWY WINTER?   WE’RE ALL IN THIS TOGETHER... RED TAKES FUNDING ROUTE LESS TRAVELED... IT’S ALL A MATTER OF TRUST... TONGA AIMS FOR WINTER OLYMPICS