Content may change. For any specific questions, please email rick@saminfo.com.

JANUARY 2017

• Annual Lift Survey
• Summer Ops Case Study: Bogus Basin
• Summer Market Trends
• Annual Rental Report
• Managing Teenage Staff
• Lessons from the top: Chris Diamond's "Ski INc."
• How to Prevent Burnout
• Energy Management: Efficiency is Money

MARCH 2017

• Grooming Report: Trends
• Social Media Marketing

  • Trends, How to Measure Results

• Employee Housing
• Management: Dealing with Millennials and Gen X
• Top Kids Programs
• SIA Report: New Products, Trends
• Legal Issues: ADA Compliance and Website Design
• Key Meetings: End-of-Season Review, Next-Season Planning
• 2016 Election: What now?

MAY 2017

• Best/Worst Marketing
• NSAA Economic Analysis

  • A New Look at Industry Trends

• Making the Most of Tubing
• New Products
• What Builds Value for Guests?
• Top Diversity Programs
• Snowmaking Update
• How to Avoid an OSHA Inspection
• Lifts: Safety and Legal Issues
• Summer Opportunities: Mountain Biking

JULY 2017

• 10 Under 30
• Markeing Trends
• Finding and Keeping Top Employees
• Birthday Parties at Resorts
• Growing the Sport: Roundtable Discussion
• Summer Business
• Minimizing Worker's Comp Costs

  • Employee testing, Ski Strong at NSAA ...

  • Tech, policies, etc.

SEPTEMBER 2017

• Top Recruiting Trends
• Employee Training
• Guest Service Trends
• Events: Tracking ROI
• Women of Power
• Beginner Conversion: Best Programs (LSSM and Others)
• Lift Maintenance: Lessons Learned
• Guest Safety Considerations

  • Control Systems, etc.

NOVEMBER 2017

• Annual Terrain Feature/Event Contest
• Work/life balance: can ski towns be sustainable/viable?
• On-Mountain Apps
• Uniforms
• Best Employee Orientation Programs
• Grooming Safety Issues

JANUARY 2018

• Annual Lift Survey
• Summer Trends & IAAPA Report
• Summer Profile
• International profile: South Korea's 2018 Olympics venue