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This piece describes the non-profit Chill organization set up by Jake Burton Carpenter that provides inner-city youth with the opportunity to try snowboarding at partner resorts for a total of seven visits. There's also a sidebar on the Snowboard Outreach Society that also targets at-risk youth at a handful of western resorts.

This issue combines Speak Out and the letters section to highlight an exchange between a customer and Breckenridge's COO regarding a perceived loss of Breck's individuality under the corporate banner of Vail. The headlined piece is an anonymously written piece dramatizing the effects of a large corporate structure on employee morale. The lesson: One-on-one communication with employees at all levels is key to success on the mountain.