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2018

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Featured Story

2018 Terrain Park Contest

Our 14th annual Terrain Park Contest is the best yet, thanks to a new category called Bread and Butter, and tons of entries in the traditional Features and E...

The State of Resort Social Media Marketing: 2018
Social media have revolutionized the way resorts communicate with guests. Here’s a look at how these media have evolved, and how to take advantage. ...
SnowCloud allows sales of any program to happen anywhere there is a person with a scan gun.

Positive Disruption

Written by David Meeker
Resort software and e-commerce can complicate the guest experience. Joe Hession hopes that SnowCloud solves the integration puzzle.
CCSAA Moves Into the Future
The XC association faces many of the same issues as NSAA, plus a few of its own. And like NSAA, CCSAA is pushing on several fronts.
Construction Site :: November 2018

Construction Site :: November 2018

Written by Katie Brinton, Rick Kahl
In this expanded edition, we look at a wide range of capital investments, at resorts big and small, from Whistler Blackcomb, B.C., to Magic Mountain, V...
Idea Files :: November 2018

Idea Files :: November 2018

Written by Sam Geise
Clever thoughts for lift ops: safety netting, organizing lift shack information, and a do-it-yourself bullwheel cover.
Publisher's Memo :: November 2018

Publisher's Memo :: November 2018

Written by Olivia Rowan
We are all about the future.
On the Road :: November 2018

On the Road :: November 2018

Written by Staff Report
Regional Shows, Summer Ops Camp
News & Views :: November 2018

News & Views :: November 2018

Written by Staff Report
Climate Action, Marketing BINGO, thoughts on year-round ops, and the latest supplier developments and resort personnel moves
What is ANSI B77 and Who Should be Reading This Column?
We’re launching this new periodic column within SAM to help educate and share important information about the lifts portion of our industry.
Pass Sales Keep Rising

Pass Sales Keep Rising

Written by Linda Goodspeed
Despite Epic and Ikon, pass sales are growing at many smaller and independent resorts.
Thinking About Safety

Thinking About Safety

Written by Donna
What does it take to hold risks to a minimum, for both guests and employees?
Mountain Spy :: November 2018

Mountain Spy :: November 2018

Written by David Meeker
"Should I put my kids in lessons or teach them myself?"
Are Millennials Really That Different?
Along with their unique attributes and concerns, Millennials display encouraging signs of satisfaction and loyalty.
How to Handle a Labor Audit

How to Handle a Labor Audit

Written by James P. Reidy
Inspections for wage and hour law compliance by state and federal authorities are increasingly common.