SAM Coverage
Peter Oliver
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Rental Buyers’ Guide 2020-21
A rundown on what’s new, what hasn’t changed (for good reason), and what’s trending in ski and snowbord rental gear. Business as usual, rather…
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Get In, Get Out
Leading rental shop practices for handling newcomers to skiing and riding. The rental process and its many steps—paperwork, standing in lines, boot fitting,…
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Online Video Liftie Training
A new tool for lift operations aims to streamline the steps and modernize the process. Many lifties may be bumping chairs mainly for the…
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When Lightning Strikes
Lightning has always been a problem with chairlifts, but now, with ziplines, canopy tours and more, staying on top of the weather is more…
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Global Learning
A sampling of best resort practices from around the world. There are nearly 2,000 ski resorts in the world. Like a snowflake, no two…
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New Vision for Night Lights
When Steamboat decided to offer night riding, the resort found a system that is low impact and maximum fun. When the lifts stop spinning…
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Rental Buyer’s Guide :: January 2017
The broadening scope of the rental shop customer has manufacturers enhancing the quality of their products. If there is a unified message about the…
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What Never-Evers Want
The NSAA Beginner Conversion Study delves deep into the learn-to process. At the close of a skier or snowboarder’s very first day on the…
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The Lessons of Snowboarding
Three years ago, an NSAA report incited a flood of “snowboarding is doomed” articles. Today, the future looks brighter. As a 31-year-old snowboarder in…