How Can I Help You?

Got customers calling about pass prices? There’s a bot for that. Questions about which lifts are running? A chatbot can field that one, too. 

Summer activities? Concerts? Lodging? To answer these and potentially thousands of other customer inquiries, ski areas are adding interactive, AI-led chat functionality to their websites that makes it easier to find information and takes pressure off call centers—if not actually replacing live customer service.