Summer Ops Camp is a three-day, all-inclusive program designed for attendees to experience summer attractions and activities as our customers do while exploring new business opportunities with fellow operators and experts. View the schedule-at-a-glance below and check back as we add new sessions and tours.

Space is limited to ensure an immersive experience for all attendees. It is filled on a first-come, first-served basis. Don't wait to register. It sells out every year.


View a list of past attendees.
Questions: E-mail Sarah Wojcik at

2019 Gatlinburg Schedule-at-a-Glance (View full program here.)

Tuesday, September 3
10:00 a.m. - 4:00 p.m.: Camp registration at Margaritaville Gatlinburg
11:00 a.m. - 4:00 p.m.: Field trips to CLIMBworks for ziplining and QuietKat e-bike mountain biking. Sign ups available to registered campers.

4:00 p.m. - 5:00 p.m.: Session at Margaritaville - Connectivity and the New Era of Customer Experience with Claire Humber and Mike Kane, SE Group
5:30 p.m. - 7:30 p.m.:
Vendor cocktail and dinner reception at Margaritaville
8:00 p.m.: Nightime Walltopia zip coaster and Wiegand alpine mountain coaster at Rowdy Bear Mountain Adventure Park
9:00 p.m.: Gatlinburg at night - music, activities and more.

Wednesday, September 4
7:30 a.m. - 9:30 a.m.: Breakfast at Anakeesta
8:45 a.m. - 9:30 a.m.: Session at Anakeesta - Magic in the Mountains: Master Planning with Anakeesta owners
9:30 a.m. – 11:00 a.m.:
Interactive Tours and Activities at Anakeesta with Beanstalk, Brandauer, Sandy Creek Mining and Anakeesta staff.
11:30 a.m. – 4:30 p.m.: Lunch, sessions and demo activities at Ober Gatlinburg.
12:45 p.m. - 1:45 p.m:
Session - Get Your Ride On with Gravity Logic, QuietKat, and others
1:45 p.m. - 2:30 p.m.: Session - Hottest Trends and Latest Incident Data in Summer Risk with Tim Bruce and Justin Guth, Safehold, Cameron Annas, Granite Insurance
2:30 p.m. - 3:30 p.m.: Demo Break with Glice, ADG, Innova, RCI, and Neveplast
3:30 p.m - 4:30 p.m.: Session - How to Create True Differentiation with Paula Rea, Solidarity of Unbridled Labour
5:30 p.m. - 8:00 p.m.: BBQ, beers and whiskey tastings at the Boyne SkyLift Park and new SkyBridge
6:30 p.m. - 7:30 p.m.: Presenting North America's Longest Pedestrian Suspension Bridge with SkyPark GM and ERI.
8:00 p.m.: Gatlinburg at night - music, activities and more.

Thursday, September 5
7:15 a.m. - 9:15 a.m.: Breakfast in the Vendor Lounge at Margaritaville
10:00 a.m. - 1:30 p.m.: Session, show, lunch and demos at Lumber Jack Feud in Pigeon Forge.
11:45 am - 1:30 pm: Session - Operating in Gatlinburg with Nick Thompson of CLIMBworks, Anakeesta and Lumber Jack Feud
2:00pm: Optional off-site activities: Six coaster tour with Wiegand, or tour of the Wilderness in the Smokies Indoor/Outdoor Water Park Resort in Sevierville with ADG, discounted tickets to Dollywood and Smoky Mountain Rafting. Detail and sign-ups available to to registered campers.

(View full program here.)

Pricing and Travel

Packages are all-inclusive of two nights of lodging at Margaritaville Gatlinburg, all meals, sessions, workshops, outdoor demos, drink tickets, a welcome bag and off-site tours. All package prices are per person. Prices will increase July 1, 2019.

Early bird package pricing for Summer Ops Camp 2019 in Gatlinburg is as follows:

  • $775 single package ($815 after June 30)
  • $660 double package, per person ($685 after June 30)
  • $525, local, non-lodging package ($550 after June 30)


If you're not within driving distance to Gatlinburg we recommend air travel to McGhee Tyson Airport in Knoxville, which is about an hour drive from Gatlinburg. A taxi, Lyft or Uber from the airport will cost about $40-$50, and there are rental options if you plan to explore more of the surrounding area before or after camp. (Stay tuned for more of these opportunities!)

Click here for travel tips from Visit My Smokies.

Interested in vendor sponsorship? View vendor partners benefits and details.



Beanstalk Builders
Darn Tough
sandy creek
Granite Insurance
Quiet Kat
Kristall Turm
Challenge Towers
Outdoor Experiences
Ropes Course
Aerial Designs
Deason Built
Koala Equipment