The Voice of the Mountain Resort Industry  |  Est. 1962

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SAM Coverage

Computers & Automation

  • Smooth Operations

    Smooth Operations

    How to get the most out of today’s impressive mountain ops management software. Mountain operations teams have traditionally functioned and stayed organized largely by…

  • The Changing State of the Snowmaking Art

    The Changing State of the Snowmaking Art

    Automated operations, to one extent or another, can lead to tremendous efficiency gains. Two words define snowmaking as it matures in the first part…

  • Going Digital

    Computerizing accident reports helps ensure that records are complete. It’s a risk manager’s worst nightmare: a serious incident and an accident investigation report that’s…

  • Techno Grooming

    Techno Grooming

    GPS’s role in grooming has been minimal so far, but that could change. In the post-Big Brother world of modern technology, the big satellite…

  • Remote Control of Lifts

    Modern communications have made remote operation of lifts much easier. But that’s no excuse for taking it for granted. Operating a chairlift has become…

  • Eco Tip :: Virtualization of Savings

    Streamline information management and storage to reduce energy consumption and cost. Every ski resort has a company server, a physical device where computer data…

  • Picture This!

    As Disney and Vail have learned, offering guests the chance to share special moments at your resort can pay off big. For a summer…

  • Doing Well by Doing Right

    A clever coupon system makes it a snap for charities and resorts to profit from donation requests. It’s a blizzard that can roar in…

  • The Big Squeeze

    Part II of our series reporting on the latest in snowmaking technology. Ask anyone in the know what the biggest trend is these days…

  • Islands of White

    This article is the first of a two-part series looking at examples of how equipment suppliers have partnered with ski-area operators to devise solutions…

  • Lot-to-Lift Made Easy

    It’s a brave new world out there in customer service thanks to new mobile devices that make it easier to cater to guests’ needs…

  • Electronic Ticketing

    New ticketing systems are leading to an increase in profits and a decrease in payroll and fraud. The horse-drawn carriage, the telegraph, the candle——at…

  • Automation = Efficiency

    Improving snowmaking systems through automation can save valuable time and man hours while helping out the bottom line. Snowmaking automation is still a relatively…

  • Snowmaking Automation

    The efficiencies and cost savings in automated snowmaking have resorts intrigued, if not entirely sold. No doubt, snowmaking automation is the wave of the…

  • Next-Gen Snowmaking

    Automating your snowmaking saves time, money and labor. Among resorts that make snow, snowmaking is the biggest line item in the energy budget. Typically,…

  • Candid Cameras

    Investing in good security equipment can greatly decrease ski and board theft, and increase customer satisfaction. Maybe he didn’t think anyone would notice, but…

  • High-Tech Grooming

    GPS-guided grooming can help resorts use resources more efficiently. Love it or loathe it, technology is an increasingly important weapon in the battle to…

  • Superman Snowcats

    Able to see through snow with a single GPS, groomers at Alpe d’Huez make the most of what they’ve got. A long wall in…