The SAM Archive
Magazine Archives
-
Attending to Your Attendants
There's more to the lift attendant's job than simply loading chairs. Here are several training and educational tips…
-
Construction Site :: September 2017
Lift upgrades, lodge expansions, and mountain bike projects are underway at resorts across North America.
-
The War Within
A war for talent is raging, and it’s the one inside your organization that matters most.
-
Revamp Your Recruiting Strategy
How one ski area went from struggling to meet staff quotas to selecting applicants off a waiting list.
-
Giving Staff Their Turns
Being on-snow drives the employee experience, and that fact of resort life makes injury prevention and risk management…
-
The LSSM/BAF Triple Play
The Winter Olympics, World Snow Day, and the Bring a Friend Challenge offer superb opportunities for promoting skiing…
-
Mountain Spy :: November 2015 :: Gluten-Free Dining Options
THE QUESTION: DO YOU HAVE GLUTEN-FREE DINING OPTIONS AT YOUR RESORT?MOUNTAIN 1, VT
-
Mountain Spy :: Entitled Customers
The Question:I missed the early season pass deadline. I've been a loyal pass holder for years and was…
-
Mountain Spy :: July 2015 :: Disgruntled Pass Holders
THE QUESTION: I BARELY WAS ABLE TO SKI THIS SEASON DUE TO POOR WEATHER. IS THE RESORT DOING ANYTHING…
-
Mountain Spy :: January 2015 :: Gear Rental
THE QUESTION: I'M PLANNING A VISIT TO YOUR MOUNTAIN AND NEED TO RENT MY GEAR, BUT HAVE A…
