Current Issue

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Below is the Table of Contents from the current issue of SAM (Ski Area Management) magazine. We have selected a few articles that you can read in their entirety online.

To order an article that is not online or a back issue of SAM Magazine, email donna@saminfo.com

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September 2014

  • An Ounce of Prevention
    Conveyor lifts have fast become the workhorses at mountain resorts. Servicing them before the season will prevent downtime and headaches.

  • Driving Employee Engagement
    Keeping employees motivated and enthusiastic will increase retention and add to your bottom line.

  • Rescue Me
    The National Ski Patrol has been through years of turmoil. Can it be saved?
    READ MORE

  • Picture This!
    As Disney and Vail have learned, offering guests the chance to share special moments at your resort can pay off big.
    READ MORE

  • A New View of Guest Services
    Organizing guest services and broadening responsibilities keeps employees invested and guests happy.

  • Construction Site
    Resorts around the world are adding lifts and terrain for guests to enjoy next season.

  • Idea Files
    Two trailers and a cat-turned-DJ are the latest great ideas from resorts.

  • Industry Report
    SUNAPEE WINS RIGHTS TO LAND IN COURT DECISION... BLACKJACK AND INDIANHEAD MERGE... PAJARITO TRANSFERRED TO LOS ALAMOS COUNTY... MOUNT BALDY FOR SALE... FAIRBANK GROUP TO OFFER FREE GEAR... AWARDS... PEOPLE... SUPPLIER NEWS

  • Winterizing Summer Ops
    The sometime downside to summer ops can be winterizing them.

  • Top Tips for Grooming
    SAM turned to some experts for their top 5 grooming tips.
    READ MORE

  • Doing Well by Doing Right
    A clever coupon system makes it a snap for charities and resorts to profit from donation requests.

  • Online Video Liftie Training
    A new tool for lift operations aims to streamline the steps and modernize the process.

  • Mountain Spy
    In this month’s Mountain Spy, we put customer service to the test with a delicate question. While the answers weren’t surprising, the customer service, in many cases, was.
    READ MORE

  • Blue Pages
    JUST HOW BIG IS THE GROWTH CHALLENGE?... ABOUT THAT TERRAIN PARK NOTEBOOK... CANADA APES U.S. ON FOREIGN WORKERS... ASPEN ADOPTS FITNESS TESTING... JAY PEAK BEGINS PAYBACK OF EB-5 FUNDS... XANADU, THE AMERICAN DREAM... POTHEADS IN SKIDOM