May 2013

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  • Best/Worst Marketing, 2012-13
    SAM's anticipated annual review of resort marketing efforts.
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  • Summer Maintenance Checklist
    A little summer maintenance on winter equipment will go a long way in the fall.

  • Thought for Food
    Food and beverage still remains at the bottom of the customer satisfaction scale at mountain resorts. But some creative thinkers are reversing that

  • Powder to the People
    As more guests venture off-piste, perhaps resorts can "design" the experience.

  • Made in the Shade
    Summer guests have their own very unique needs. A place out of the sun is one of them. See how resorts provide shelter and keep guests longer.

  • Look, Ma, No Wedge!
    See why Welch Village threw out its old instruction methods.

  • Idea Files
    An ATV light, a phone cover, and wire rope markers are the latest and greatest ideas from resorts.

  • On the Road
    TAHOE SNOWCIAL Heavenly Mountain Feb/Mar 2013... CUTTER’S CAMP EAST Mount Snow April 2013...

  • Speak Out :: Where is the Magic?
    Terrain-based learning.
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  • Industry Reports
    GREEK PEAK AND SNÖ MOUNTAIN AUCTIONED... WHALEBACK CLOSES DOORS... LSSM REPORTS BIG 2013 NUMBERS... SAMMY AWARD WINNERS ANNOUNCED... N.Y.’S ORDA TO BE AUDITED... OBITUARY... PEOPLE

  • Nick of Time
    Winter arrived late in much of the country, but stayed late—and proved snow is always better late than never.

  • A New Approach to Summer
    With Vail's Epic Discovery plan on the table, the Forest Service ponders the rules for the Recreational Opportunity Enhancement Act.

  • Eco Tip :: Electric Vehicle Charging Stations
    Electric vehicle charging stations.

  • Learning the Ropes
    Organization certifies inspectors for the new ASTM standard.

  • Mountain Spy
    Mountain spy, Liz Eren, asks a question on finding the best snow. We’d like to give credit for this question to Arapahoe Basin’s Alan Henceroth, who told us that they get this call a lot. As a reward, we did not call A Basin, but everyone else was fair game. Send Liz Eren your questions and, if we use one, win the immunity challenge for one issue (liz@saminfo.com)!
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  • Blue Pages
    PASS PERKS PROLIFERATE... PUTTING THE BITTER IN BITTERROOT... BOOTLEG SKI LESSONS ON THE RISE?... BURTON OPEN MOVE TO VAIL IS A HIT... POST MORTEM: MUCH ADO ABOUT INJURIES... COURT CASES CHALLENGE INHERENT RISK