September 2013

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  • Raising the Bar
    When it comes to looking after our littlest guests, there are many ways to keep them, and the parents, happy.

  • Icy Glass Ceiling
    Mountain operations have typically been a male-dominated world. But that is changing as women make their way out of the offices.
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  • Why Is Change Hard?
    The second profile in our terrain-based teaching series. Here we take a look at how Jay Peak converted employee culture.

  • In the Bag
    Air bags are providing year-round entertainment at resorts. Are they right for you?

  • By the Numbers
    Jiminy Peak and its sister area Cranmore are making more snow earlier while cutting expenses. Here's how they do it.

  • Alt Golf
    Disc and miniature golf are experiencing a renaissance.

  • Construction Site
    Resorts were busy this summer with improvements.

  • Idea Files
    A work platform for lifts, snowboard clipboards, and trees as fencing are the latest and greatest ideas from resorts.

  • On the Road
    MSAA Summer Meeting, August 2013... Terrain Park Task Force, July 2013... Kässbohrer Factory Opening, July 2013... Tahoe Media Appreciation Day, August 2013

  • Speak Out :: Does Vice Still Sell?
    John Fry, former editor of Ski and Snow Country magazines, responds to an article in our July 2013 issue of SAM.
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  • Industry Reports
    BOYNE AND CROSSHARBOR TEAM UP... PEOPLE... SUPPLIER NEWS

  • Creative Staffing
    Technology is not a panacea when it comes to scheduling, but it can often help.
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  • It's Party Time!
    Birthday parties can be a good source of income--and promotion--if the nearby pool of kids is big enough.

  • Going Digital
    Computerizing accident reports helps ensure that records are complete.

  • Mountain Spy
    In this month’s Mountain Spy, there were two stand-outs and several more that were almost perfect. Of course, there were a few that were subpar, proving once again that the employees answering the phone can make or break developing customer loyalty.
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  • Blue Pages
    WHO WILL CONTROL PARK CITY RESORT?... HOW TO FINANCE THE FEEDERS?... THE BATTLE OVER BELLEAYRE... CALIF. PUTS A KINK IN ZIPLINE BUSINESS... A PLETHORA OF PASSES... EVOLVING TERRAIN PARK MANAGEMENT