SAM Coverage
Dave Meeker
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Mountain Spy :: November 2021
Can I warm up in the lodge this winter? This story is from the SAM print archive Subscribers can read the full digitized…
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Construction Site :: September 2021
Projects big and small are underway across the country. WINDHAM MOUNTAIN, NY Windham Mountain is upgrading its snowmaking system and children’s center. On-hill,…
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Mountain Spy :: July 2021
“Can your bike park accommodate our tandem mountain bike?” MOUNTAIN 1, NH Answering phone: Automated machine. Chose general inquiries. First contact: Female. SAM: Stated…
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Mountain Spy :: May 2021
Are you dropping pass prices like Epic did? THE QUESTION: “I SAW EPIC PASS DROPPED PRICES 20 PERCENT. ARE YOU GUYS PLANNING TO…
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Mountain Spy :: March 2021
A question on boondocking. THE QUESTION: WHAT’S THE BOONDOCKING SCENE AT YOUR RESORT? What the hell is boondocking, you ask? It’s a term you…
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Mountain Spy :: January 2021
A family would like to start skiing this winter. The Question: My family and I would like to start skiing this winter. We’ve…
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Mountain Spy :: September 2020
“I’d like to book a trip this winter with lodging, but how can I be sure I will be able to get lift tickets?”…
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Keep the Staff Informed (Guests, too)
This ski season will bring plenty of change. How will you keep everyone pulling the same rope? If the last eight months have taught…
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Mountain Spy :: July 2020
“I hear you’re open for summer activities. Anything I need to know before coming?” The Question: “I hear you’re open for summer activities and…
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Best + Worst in Marketing 2020
This annual exploration of the creative successes and occasional failures spotlights the highs and lows of the past season’s marketing efforts. Most years,…
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Mountain Spy :: January 2020
“Do you have childcare? The Question: We’re thinking about coming there this winter, but we have two little kids so I need to figure…
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Mountain Spy :: November 2019
We ask, “Do you rent winter clothing?” The Question: I’m going to be in your area over the holidays and would like to…
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Mountain Spy :: September 2019
Facebook Messenger mission: “Can I buy an Epic or Ikon pass? THE QUESTION: “I’m looking to buy an Epic or Ikon Pass, but…
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Best and Worst in Marketing 2018-19
We offer opinionated, fun, occasionally contentious reviews of the season’s marketing initiatives, to inform and inspire future efforts. What does the word “marketing” make…
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Mountain Spy :: May 2019
The Question: I’m thinking about buying a season pass for next year, but I’ve heard it’s been really crowded this year. Are there plans…
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Mountain Spy :: March 2019
“I’m afraid of heights and I get really nervous when the lift stops. To help get over that, I want to understand what happens…
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Mountain Spy :: May 2018
For this issue’s Mountain Spy, we asked a guest-service savvy resort staffer—Kimberly Meeker, the regular Spy’s better half—to mine through the last decade of…
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Mountain Spy :: March 2018
Our Mountain Spy asks a question on accessing Wi-Fi. The Question: “I’m coming there for a day this weekend. Unfortunately I might need…