The SAM Archive
Magazine Archives
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Construction Site :: September 2020
Despite the coronavirus, resorts launched major and minor projects this summer.
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Summit Series :: Industry Sustainability
Even before the pandemic, “sustainability” was about more than the environment. Now, the concept has expanded even further.
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DIY: Tracking Groomer KPIs
Key performance indicator (noun): a quantifiable measure used to evaluate the success of an organization, employee, etc. in…
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Mountain Spy :: September 2020
“I’d like to book a trip this winter with lodging, but how can I be sure I will…
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Keep the Staff Informed (Guests, too)
This ski season will bring plenty of change. How will you keep everyone pulling the same rope?
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Learning from Summer Ops
Resorts experienced some pleasant surprises from their summer activities and gained insights into winter ops.
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News and Views :: September 2020
Talking to your community, guests, regulators, and the media; plus supplier and people news.
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Lifts 2002 — Not One for the Record Books
It's no surprise that lift installations were down last year. However, the growing trends in tubing and beginner…
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Online Exclusive :: Bike Instructor Certification Matters
Bike instructor certification—like ski and snowboard certification—helps teachers better cater to two-wheeled guests. Here’s a look at Snowmass’s…
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Moving Forward
Planning for the coming winter requires an entirely new mindset. Part of a Special Section, "Winter 2020-21: A…
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Can’t Touch This
Technology can go a long way toward eliminating guest touchpoints. Part of a Special Section "Winter 2020-21: A…
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Grab-and-Go Gear
Rental operators are exploring multiple ways to speed the process. Part of a Special Section "Winter 2020-21: A…
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The Changing Face of F&B
Social distancing is a hugh challenge for eateries. Part of a Special Section "Winter 2020-21: A New Normal"…
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Getting Back to Work
Set up high-performing teams to deal with the stresses and challenges. Part of a Special Section "Winter 2020-21: A…
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Construction Site :: July 2020
Lift, lodge, and snowmaking projects are underway across the continent.
