The SAM Archive
Magazine Archives
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Resorts Going Retro, Futuristic
Resort visitors will find a combination of old-time, bare-bones facilities and new-age online reservation systems this winter.
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News and Views :: November 2020
Marketing during a pandemic, small areas speak, people news, and more.
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Food for Thought
Creative ideas to transform a food and beverage "solution" for this winter into a memorable experience for guests.
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Construction Site :: September 2020
Despite the coronavirus, resorts launched major and minor projects this summer.
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Summit Series :: Industry Sustainability
Even before the pandemic, “sustainability” was about more than the environment. Now, the concept has expanded even further.
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DIY: Tracking Groomer KPIs
Key performance indicator (noun): a quantifiable measure used to evaluate the success of an organization, employee, etc. in…
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Mountain Spy :: September 2020
“I’d like to book a trip this winter with lodging, but how can I be sure I will…
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Keep the Staff Informed (Guests, too)
This ski season will bring plenty of change. How will you keep everyone pulling the same rope?
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Learning from Summer Ops
Resorts experienced some pleasant surprises from their summer activities and gained insights into winter ops.
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News and Views :: September 2020
Talking to your community, guests, regulators, and the media; plus supplier and people news.
