SAM Coverage
Summer Operations
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Winterizing Summer Ops
The sometime downside to summer ops can be winterizing them. Contrary to the fantastical notion that the classic ’60s surf movie might want you…
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Mountain Spy :: September 2014
In this month’s Mountain Spy, we put customer service to the test with a delicate question. While the answers weren’t surprising, the customer service,…
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Summer in the Mountains
To find out just how important summer operations are at mountain resorts, SAM conducted a survey. The results show that summer is a very…
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Pay Now or Pay Later
Summer maintenance can save time and money and shrink the to-do list for opening next fall. Now that the ski season has ended, it’s…
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Mountain of Opportunity
Mont Saint-Sauveur in Québec has long seen the potential of summer operations as a legitimate profit center. Location, the real-estate business instructs us, is…
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The Learning Season
Summer is the time for training and education. Ski area employees in the Northeast and Midwest have three high-level educational opportunities this summer: the…
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Mountain Spy :: July 2011
Mountain Spy Liz Eren takes on summer operations–a growing profit center at many resorts. QUESTION: DO YOU OFFER A SUMMER SEASON PASS? MOUNTAIN 1…
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Mud Money
These aren’t your mother’s obstacle races. Military-inspired competitions are making a big mark at ski areas in the off-season. Mud season is a fact…
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A Seven-Year Itch
Stevens Pass is making its mark on the downhill bike park scene after years of brainstorming and research. Way back in the summer of…
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Know Before You Go
The folks at Gunstock were eager to get into year-round operations, but knew enough to do their homework before they dove in. “Summertime, and…