The Voice of the Mountain Resort Industry  |  Est. 1962

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SAM Coverage

Technology

  • The Cost of Efficiency is Authenticity

    The Cost of Efficiency is Authenticity

    A fearful marketer’s view on AI. I am a one-person marketing department at a relatively small family-owned ski area. That means I wear a…

  • AI on the Hill

    AI on the Hill

    How ski areas are experimenting with artificial intelligence ops tools. At ski areas exploring the potential of artificial intelligence, early use cases are emerging not…

  • Tech Uplift

    Tech Uplift

    These four resorts are modernizing their tech stacks, softening internal resistance to create experiences with less friction. “Update! We upgraded our POS, so it plays…

  • Dig Deep on Data

    Dig Deep on Data

    Use AI to mine your data cache and unlock operational insights.  Resort operators accumulate vast amounts of data across operations like F&B outlets, ski…

  • F&B Tech Heats Up

    F&B Tech Heats Up

    To take advantage of tech in F&B, involve your staff in the planning, decision-making, and implementation. “What’s the next big thing in F&B tech? Where…

  • Mountain Technology Symposium (Sep 23, 2025)

    Mountain Technology Symposium September 23-26, 2025 Camelback, PA nsaa.org

  • Build Your Own AI Assistant

    Build Your Own AI Assistant

    The surprisingly simple process of creating a customized AI assistant with ChatGPT. As the ski industry evolves, small teams find themselves juggling more responsibilities…

  • Envisioning An AI-Powered Future

    Envisioning An AI-Powered Future

    What does the growth of AI mean for the winter sports industry? AI tools are already reshaping the way we search, shop, schedule, and…

  • Staying Connected

    Staying Connected

    As connectivity plays an increasingly important role in resort operations, here’s what to know about improving your communications infrastructure. At ski areas, cellular and…

  • Finding Fraud

    Finding Fraud

    Credit card scams are on the rise, forcing many ski areas to learn how to recognize and manage fraudulent purchases. Online sales, cashless systems, and…