SAM Coverage
Consumer Equipment
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Mountain Spy :: March 2015 :: Entitled Customers
In this month’s Mountain Spy, we tackle what is becoming a persistent trend at resorts—entitled customers. THE QUESTION: I WANT TO BUY NEW…
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SIA 2014 Editor’s Picks
SAM editors cruised the trade show floors of the SIA Snow Show to find new products for both employees and guests. The 2014 SIA…
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Mountain Spy :: September 2013
In this month’s Mountain Spy, there were two stand-outs and several more that were almost perfect. Of course, there were a few that were…
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Ramping Up Retail
What resort shops can do to improve their sales. Retail efforts at many ski areas commonly lack the kind of allure and excitement that…
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What Don’t You Rent?
Clothing rental is a big money maker for small resorts. We’ve all seen him: The first-time skier with his Levis tucked into his boots,…
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Candid Cameras
Investing in good security equipment can greatly decrease ski and board theft, and increase customer satisfaction. Maybe he didn’t think anyone would notice, but…
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What’s New :: 2008
Our annual look at the latest and greatest products for you and your guests. Check out this year’s top picks. Under coverFor outdoor entertainment,…
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Rentals on the Rise
The economic slowdown could fuel an uptick in rentals. When the airlines first announced last spring that they would charge extra for each checked…
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Mountain Spy :: January 2007
Mountain Spy tackles women-specific rental equipment. The Question: I’m coming up to the mountain with a couple of my friends in the near future.…
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What’s New
Ziprider cable rescue device, V-Kool heat-reflecting film, Keuka footwear, Techstar Plastics cart, Flexmeter wrist guard, Snow Tiger ski wagon, Milestone rock pavers, ColorID passholder,…
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25 Top Products
After cruising through the SIA Show in Vegas, the SAM staff came up with the 25 must-have products in accessories and gear. Fashion, wearable…
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Can You See Me Now?
Few mountain visitors need a GPS device-but that won’t stop them from wanting one.
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Construction Site
Ski areas kept busy this summer upgrading facilites, installing new lifts, and generally making life easier for customers.
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Getting Into Bed Together
Cross-promotions between manufacturers of consumer goods and resorts can bring added profits and exposure to both sides of the industry.
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It’s You; Not the Equipment
While equipment advances are great, let’s not forget to sell the fun that is skiing. David suggests instructors ski on the gear that’s available…
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Rental Equipment in the Spotlight/SAMMY Time
The memo highlights the “Rental Equipment Handbook 2002” supplement in the issue and tells readers about the Renmtal Alley showcase scheduled for Las Vegas;…