SAM Coverage
Internet
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Be More Cyber Secure
Developing a comprehensive cybersecurity program will help ski areas be more prepared when they are targeted. Last year broke all records for data loss…
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Mountain Spy :: March 2018
Our Mountain Spy asks a question on accessing Wi-Fi. The Question: “I’m coming there for a day this weekend. Unfortunately I might need…
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More Early Openings, and a Few Delays
SAM Magazine—Dover, Vt., Nov. 17, 2017—A huge number of mountain resorts across North America—from small ski areas near urban centers to the biggest operations…
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Deno Dudunake Receives 2017 BEWI Award
SAM Magazine—Boston, Mass., Nov. 17, 2017—Longtime Rossignol sales rep Deno Dudunake was honored with the 32nd annual BEWI Award at a luncheon in Boston…
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Many Resorts Opening Early
SAM Magazine—Dover, Vt., Nov. 10, 2017—By Sunday morning, the number of ski areas open for skiing and riding in North America will just about…
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It’s Beginning to Look a Lot Like Ski Season
SAM Magazine—Dover, Vt., Nov. 3, 2017—After Arapahoe Basin in Colorado opened for the season on Oct. 13, neighboring Loveland Ski Area kicked things off…
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Vermont Ski Areas Association President Parker Riehle Stepping Down to Start New Firm
SAM Magazine—Montpelier, Vt., Oct. 30, 2017—Vermont Ski Areas Association (VSAA) president Parker Riehle is stepping down after 19 years at the organization to open…
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PSIA-AASI Launches E-Learning Course for New Instructors
SAM Magazine—Lakewood, Colo., Oct. 30, 2017—A new E-Learning Course for New Instructors is now available online from the Professional Ski Instructors of America and…
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How’s Your App-etite?
Mobile apps are moving from novelty to necessity. Mobile apps: Everyone knows they are the way of the future. If you don’t have an…
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Lot-to-Lift Made Easy
It’s a brave new world out there in customer service thanks to new mobile devices that make it easier to cater to guests’ needs…
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Open Season on the ‘Net
Controlling your message in the age of free information is a tricky proposition. For some time now an important component of most ski areas’…
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Guests on the Go
As mobile devices continue their invasion, smart resorts are taking advantage of the new medium in many ways. If a futurist had told you…
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Condos on the Cheap
Is by-owner real estate renting taking a bite out of profits? Some say yes, some say no. VRBO. HomeAway. Chances are, if you are…
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Home-Grown Videos
Thanks to new technology and equipment, resorts can create their own videos throughout the season, and customers love it. Remember the good, old days—say,…