SAM Coverage
Personnel Issues
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Customer Relations Pays Off
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Employees-Difficult To Organize
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How To Hire Your Employees
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Buchheister Named GM for Keystone Resort
SAM Magazine—Broomfield, Colo., Aug. 1, 2017—Geoff Buchheister, previously vice president for Vail Resorts’ urban ski areas, is now vice president and general manager for…
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KSL, Aspen Complete Intrawest, Mammoth Purchases, Name New Leaders
SAM Magazine—Denver, Aug. 1, 2017—The as-yet-unnamed joint venture of KSL Capital Partners and the owner of the four Aspen resorts, Henry Crown and Company,…
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UPDATE: Grouse Mountain Sale Finalized
SAM Magazine—North Vancouver, B.C., July 19, 2017—Grouse Mountain in North Vancouver has been acquired by GM Resorts, a company that was just incorporated in…
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Accesso Plans To Acquire The Experience Engine (TE2)
SAM Magazine—Orlando, Fla., July 19, 2017—Accesso Technology Group plans to acquire The Experience Engine (TE2) in a deal valued at around $80 million, which…
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Denver to Host Snow Show and other OR Shows
SAM Magazine—Denver, July 10, 2017—Denver will host the winter and summer Outdoor Retailer trade shows for the next five years, industry and elected officials…
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Speak Out :: July 2017
Lift Mechanics: A Developing Dilemma As an industry, we have grown dramatically from our early days in the 1930s. Our uphill infrastructure has evolved…
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Getting With The Program
All chairlift mechanics in Ontario must be certified through rigorous training and testing, and there are no exceptions. How’s that working out? In the…
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Snow People, July 2017
Welcome to the July edition of Snow People, where we highlight happenings to prominent ski industry and supplier personnel. Eric Lipton, SNOW OperatingSNOW Operating…
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Peak Resorts Expects Strong Fiscal 2017, Plans New Projects
SAM Magazine—Wildwood, Mo., June 22, 2017—Following a mild winter in the Midwest, Peak Resorts still expects to report record revenue of $120 to $125…
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Ski Vermont Celebrates Comeback Season
SAM Magazine—Killington, Vt., June 15, 2017—After a challenging 2015-16 season, Vermont’s alpine and Nordic ski areas came back to tally 3,922,970 visits, the Vermont…
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Mountain Creek Files for Bankruptcy
SAM Magazine—Vernon, N.J., May 17, 2017—The owner of Mountain Creek, Mountain Creek Management LLC, is seeking Chapter 11 protection. The company hopes to restructure…
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Big Snow, Longer Season from East to West
SAM Magazine—Dover, Vt., April 28, 2017—Across much of the country, the grass is growing, flowers are blooming, and spring sports are in full swing.…
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The Evolution of NPS in the Ski Industry
Resorts are finding new ways to use the Net Promoter System, applying it to employee relations and capital spending—not just guest loyalty. The number…
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Bright Ideas
End-of-season planning is a key part of your year-round business operations. Here are six steps tohelp get the most from your efforts. If you…
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Gimme Shelter
Employee housing has become a pressing issue for resorts nationwide. Communities and areas are taking a variety of steps in response. It is something…