SAM Coverage
Personnel Issues
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Playing it Safe
The Bureau of Labor Statistics reported that in 1998, 1.7 million injuries and illnesses resulted in lost work time for businesses. Wrist and knee…
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Keeping Track Of Training
In recent years, several New England ski areas have been in court defending the training and judgment of their instructors against plaintiffs seeking damages.…
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Mining Mountains Of Ideas
Using a program called “Mountains of Ideas,” last season Vail Associates gave out merchandise valued at more than $300,000 to employees. But cost-savings and…
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Filling 2,800 Jobs
Every Fall since 1962, Vail Associates has faced an annual challenge of hiring employees for the coming ski season. For the 1993-94 season, the…
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Improving Attendants Attendance
In 1988, Tracy Berwick, lift supervisor at Hunter Mountain, N.Y., was frustrated because 25 out of 50 lift attendants quit or were fired before…
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Discrimination: Age Suits Are On The Rise
Joe, one of your long-time workers, is showing signs of failing health. He moves more slowly, has trouble climbing stairs and has developed a…
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Discrimination: Sexual Harassment Is Imprecise
Sexual harassment has become an important issue in the corporate world. At least six books on the subject have been published during the past…
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Ski School: Children’s Program Supervisors
Help Wanted Progressive ski school seeks manager for growing children’s program. The applicant must be capable of the following: Understand children and their needs…
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Seasonal And Year Round Employee Differences
by William Hill Professor of Management Development, Colorado Mountain College It’s fair to say that most ski area managers and supervisors realize that there…
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Issues-Labor Woes In The Kingdom Of Aspen
As I walk through one of the world’s greatest winter resorts, I see a natural beauty that is rivaled only by the power glitz…
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Alcoholism On Your Payroll
Think about it! It’s three a.m. and your $32,000 snow groomer is being jockeyed down the slopes by a beer-drinking cowboy. The Hedco froze…