SAM Coverage
Risk Management
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NSAA Injury Study: Good News for Incident Rates
Topline data from National Ski Areas Association’s 10-Year Interval Injury Study showed improvement over previous studies.
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Safety Culture Pays Off
How an employee-led safety committee at Holiday Valley has made measurable impacts on culture and the bottom line. In 2017, Holiday Valley, N.Y., launched…
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Equipment Checks
How to avoid staff injuries and save a bunch of money by making sure skis and boards are safe to use. Would you put your…
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“That’s The Way We Do Things”
Resorts that are serious about reducing occupational injuries must embrace new employee safety strategies. From 2016 to 2021, the ski industry has ranked between…
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Report Incidents Properly
An important refresher on incident reporting best practices. “A lot can—and does—happen at a resort like ours,” says Libby Koroch, patrol director at Timberline…
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Safety Programs Checkup
Make sure your resort safety programs and training are in compliance before OSHA comes knocking. As we emerge from Covid protocols, continue to bring…
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Fit for Snow Turns 10
The health and wellness program is proven to lower staff injuries and costs. It all began with a research study during the 2010-11…
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Moving Forward
Planning for the coming winter requires an entirely new mindset. Part of a Special Section, “Winter 2020-21: A New Normal,” sponsored by Aspenware. Consider…
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Keeping a Watchful Eye
An increasing number of resorts are seeing the benefits of video surveillance systems. From tracking down missing children and identifying thieves to investigating…
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Nothing But Net
Inclusive and customizable, netted play structures are catching on. Net-based, belay-free aerial adventures are shaking up the summer scene at ski areas and adventure…
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Employee Onboarding: The Critical Moments
When it comes to workplace safety, new employees pay attention to what leaders do, not just to what they say. In the recreation…
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SAM Summit Series 2019—Part 4: Risk Management
Three mentors answer tough questions, posed by a group of inquiring young managers, about handling thorny issues around risk. This story is from…
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Incident Investigation Goes High Tech
A variety of useful gear, apps, and software can add to the risk management toolbox. Over the years, I have performed literally hundreds of…
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Indemnification Clauses
A brisk, clear-eyed look at the most important, boring aspect of risk management. Most people’s eyes glaze over whenever the topic of indemnification clauses…
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Groom Safely
Here are 11 tips guaranteed to promote the health of man and machine. There’s a chill in the air, the leaves have fallen, and…
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Learning to Fly
When young kids are riding chairlifts, it takes a village to teach them the ropes. In an industry wishing to grow its participation,…
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Attending to Your Attendants
There’s more to the lift attendant’s job than simply loading chairs. Here are several training and educational tips to cover all the bases. Lift…
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Giving Staff Their Turns
Being on-snow drives the employee experience, and that fact of resort life makes injury prevention and risk management key goals for managers. Most…