SAM Coverage
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Computer Users: Computers As Time Wasters
Offers advice on following topics: unnecessary expansion of work, unauthorized computer use, loss of data, viruses, waiting, learning/ training, lack of standardization, overkill /…
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The Rest Of The Story
Discusses the merits of small customer response cards in orientation packages. The return is effective, low-cost feedback.
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A Sarajevo From Another Time
Linda Goodspeed reflects on past and present stays in Sarajevo, Yugoslavia. A look back at the writer’s experience of the Olympic years in light…
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Searching For Supermodels
In December, 1993, Killington, Vt., hosted a fashion model search for the Elite modeling agency, which was looking to tap into the healthy and…
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Tougher Training Terrain
At Attitash, New Hampshire, ski school director Tom Chasse designed a terrain garden with bumps, curves and obstacles for intermediate and advanced skiers to…
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A Toilet On The Mountain
Sugarbush, Vt., needed an inexpensive and environmentally safe toilet at mid-mountain.The use of Clivus Multrum recycling toilets proved to be less expensive than costly…
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Restrooms And Toilets- Making Them Better
Too often, restrooms and toilets are taken for granted at ski resorts when, as important customer services, they can significantly reflect on the bottom…
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A Spring Showcase Of New Products
Software (BSS), Engine power and hydraulic equipment (Prinoth), Portable Actuator (TurboCristal), Summer Seat Covers (Ski Area Supplies), Snow pedestals (HTM Hydrotech), Hands free video…
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A Borrower Be
The look of a financial statement has a lot to do with how effectively a ski area can borrow money. Feature includes some advice,…
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The Silver Bullet Ski Express
Maine’s Sunday River reached into ski history for its latest “innovation” in people-movers when they purchased a train for winter service. Article details the…
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Measuring Ski Area Value
Good, reliable data has been developed that will facilitate future area valuations. Article identifies four indicators of market value, establishes a valuation methodology which…
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A Future For Crushed Ice
The Japanese are applying new technology to an old idea with good results for a high price, investing huge sums of money to lay…
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The Vital Local Markets
Studies show that often overlooked local markets may be a bigger and better source of business than many ski area operators realize, as sampling…
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A Hard Look At Ski Instruction
NSAA and PSIA have formed a task force to address the relationship between ski instruction and skier dropouts, and to identify issues facing PSIA…
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Kids Can’t Afford To Ski
A look at the rising costs of ski vacations and some of the current trends in lodging that make skiing more accessible to the…
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Searching For Common Ground
A reprint of a letter written by Joe Parkinson to the Vermont Ski Areas Association (VSAA) newsletter calling for unity and urging the cessation…
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Linking Usfs With Public Education And Environmental Issues.
Deals with the changing structure of the USFS and how ski areas and industry players can use this opportunity to effect positive changes.
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Discount Lift Tickets Reaching Epidemic Proportions
An in-depth look at the pros and cons of discounted tickets. Covers strategies of ski areas that offer many types of tickets and those…