SAM Coverage
Ron Rudolph
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Instilling a Safety Culture
The ski industry spends a lot of time and energy reminding the public about the sport’s inherent risks. It’s no less important to continually…
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Rental Goes High-Tech
At first glance, it would seem that a ski-area rental shop begs for computerized efficiency. Renting skis can be a cumbersome and tedious experience…
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Olympic Moments In Ski Area Operations
The first clue that Olympics organizers aimed to err on the side of operational overkill was a complaint from a cab driver. “Do you…
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Adopting Adaptive
“No otherwise qualified individual with a disability . . . shall, solely by reason of her or his disability, be excluded from the participation…
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The Future of Booking Rooms Starts With a Click
Last season was the first for real-time online bookings at ski resorts and the results were less than exemplary. But many in the industry…

