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New Vail Resorts Mobile App Will Allow Phones to be Used as Tickets, Passes for 2023-24

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SAM Magazine—Broomfield, Colo., March 2, 2023—Vail Resorts will replace its longstanding EpicMix mobile app with the new My Epic app in the fall of 2023. Epic HNThe new app will include a feature allowing guests to activate and store a season pass or lift ticket digitally on their phone and use their phone to gain lift access—as they do now with RFID cards—via Bluetooth Low Energy (BLE) technology. The 2023-24 Epic Pass goes on sale on March 7.  

Mobile pass and mobile lift ticket will be available for the 2023-24 winter season at Vail Resorts’ U.S. resorts, but not yet at Whistler Blackcomb. The hands-free technology was tested in an employee pilot program this winter at a handful of the company’s properties. 

VR said the new feature reduces the need to visit the ticket window or wait to receive a pass or lift ticket in the mail. This change over time will also reduce the waste created by plastic cards and RFID chips. 

Vail Resorts will continue to have plastic cards available to any guests who cannot or do not want to use their phone as their pass or lift ticket. The company will also activate the plastic cards of renewing pass holders and mail plastic cards to all new pass holders for the 2023-24 season as part of the transition to mobile passes and lift tickets.