Hello, Tantamount folks:
I just wanted to tell you how much fun my family had when we vacationed at Tantamount over Christmas. The kids had a wonderful experience in ski school and my husband and I were able to have some rare private time.
Because we enjoyed the trip so much, I’d like to suggest that the ob-gyn staff here at Duvalier Community Hospital schedule our annual springtime retreat at Tantamount. Who would I talk to about group lodging and ticketing rates for a group of ten couples and three singles?
Thanks for your attention! Marguerite Tennyson, MD
Reply
To: [email protected] From: [email protected] Subject: Re: group trip Date: 5 Jan 1999 15:05:25
Dear skiier:
Thankyou for your rescent email. Due to the heavy volume of email we recieve at this time of year, your request has been qued for responce within 24 hrs.
Meanwhile, please remember that the snow is always great at Tantamount!
Sinserely,
Ski Tantamount USA
Reply
To: [email protected] From: [email protected] Subject: Re: group trip Date: 7 Jan 1999 17:25:13
Dear Dr. Duvalier:
We’re so pleased you had a good time over Christmas. Come back again soon!
Meanwhile, please remember that the snow is always great at Tantamount!
Sinserely,
Bill Wozniak
IT Intern
Ski Tantamount USA
Reply
To: [email protected] From: [email protected] Subject: Re: Re: group trip Date: 8 Jan 1999 08:05:42
Hi, guys.
If you’ll scroll down a bit, you’ll see that I wanted to book a trip to Tantamount for a large group of doctors and nurses sometime this spring. Can you help me? Also, please note that I am not Dr. Duvalier. I am Dr. Tennyson at Duvalier Community Hospital in Duvalier.
Thanks,
Marguerite Tennyson, MD
Reply
To: [email protected] From: [email protected] Subject: Re: Re: Re: group trip Date: 8 Jan 1999 08:08:12
Dear skier:
Thankyou for your rescent email. Due to the heavy volume of email we recieve at this time of year, your request has been qued for responce within 24 hrs.
Meanwhile, please remember that the snow is always great at Tantamount!
Sinserely,
Ski Tantamount USA
Reply
To: [email protected] From: [email protected] Subject: Re: Re: Re: group trip Date: 12 Jan 1999 09:32:12
Dear Dr. Tennyson:
Bill Wozniak in our IT room tells me that you and Mrs. Tennyson had a nice time here over Christmas. Thanks for letting us know!
We would be delighted to host your spring retreat. If you can give me the dates you’d like, I’ll check on availability and provide prices.
Meanwhile, please remember that the snow is always great at Tantamount!
Sincerely,
Jennifer Kohl
Group Sales Administrator Ski Tantamount USA
Reply
To: [email protected] From: [email protected] Subject: Re: Re: Re: Re: group trip Date: 12 Jan 1999 11:17:44
Jennifer:
Thanks for your reply. We usually hold our annual retreat midweek during the second week of April. This year we’re looking at April 13 to 15.
BTW I am Dr. Tennyson. My husband is Dr. David Mohel, who also works here at DCH.
Sincerely,
Marguerite Tennyson, MD
Reply
To: [email protected] From: [email protected] Subject: Re: Re: Re: Re: Re: group trip Date: 12 Jan 1999 11:20:15
Dear skiier:
Thankyou for your rescent email. Due to the heavy volume of email we recieve at this time of year, your request has been qued for responce within 24 hrs.
Meanwhile, please remember that the snow is always great at Tantamount!
Sinserely,
Ski Tantamount USA
To: [email protected] From: [email protected] Subject: Re: Re: Re: Re: Re: Re: group trip Date: 12 Jan 1999 14:58:02
Your Bill Wozniak can’t spell. If you’re going to use the same automated response to every piece of mail, at least have someone in the marketing department write it out.
Marguerite Tennyson, MD
Reply
To: [email protected] From: [email protected] Subject: Re: Re: Re: Re: Re: Re: Re: group trip Date: 12 Jan 1999 15:00:37
Dear skiier:
Thankyou for your rescent email. Due to the heavy volume of email we recieve at this time of year, your request has been qued for responce within 24 hrs.
Meanwhile, please remember that the snow is always great at Tantamount!
Sinserely,
Ski Tantamount USA
Reply
To: [email protected] From: [email protected] Subject: Re: Re: Re: Re: Re: Re: Re: group trip Date: 13 Jan 1999 09:15:10
Dear Dr. Tennyson:
Thank you for sending along the information on your spring trip. Our room rate for April 13 to 15 is $139 per person, double occupancy, but if you prepay before March 12 we can reduce the rate to $115 per person. I understand that you will need 12 rooms. Will you need conference and banqueting facilities?
We can offer you a group rate on lift tickets of $15 per person (adults) and $8 (children 12 and under). Let me know if any of your group will take advantage of our top-rated ski school. sincerely,
Jennifer Kohl
Group Sales Administrator Ski Tantamount USA
Reply
To: [email protected] From: [email protected] Subject: Re: Re: Re: Re: Re: Re: Re: Re: group trip Date: 13 Jan 1999 13:12:33
Jennifer:
You seem like an intelligent and helpful person, but your e-mail system is making me crazy. We have been corresponding for a week and all I have to show for it is room rates, lift ticket prices and your closing date. I could have found this information in your brochure.
Please phone me at (555) 555-1234 and we can work out the details. If you don’t reach me right away, please leave a number where I may call you back.
BTW, I notice that while your e-mail robot invariably responds promptly, real people in your office seem to post their email early in the morning and late in the afternoon. Does this mean that you spend most of your day skiing?
Marguerite Tennyson, MD
Reply
To: [email protected] From: [email protected] Subject: Re: Re: Re: Re: Re: Re: Re: Re: Re: group trip Date: 13 Jan 1999 13:15:37
Dear skier:
Thankyou for your rescent email. Due to the heavy volume of email…
Seth Masia has departed Microsoft for snowier pastures. Until further notice, his email address is [email protected].

