In This Issue
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TIME TO CHANGE
In the wake of #MeToo and Time’s Up, resorts must adapt to new standards for personal behavior in the corporate environment. It’s…
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Our Training Recipe
A candid tell-all reveals the Mueller family’s formula for top-notch staff training in the culinary department—and beyond. The Net Promoter Scores (NPS)…
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Growing Together
A global look at the issues of expanding participation in winter sports, and outdoor sports in general. For almost two decades now,…
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Building Ski Towns of the Future
The old condo village concept of base area development is dead. In its place? A more vibrant, varied, and locally-influenced model. Recent…
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A Mom-and-Pop Success Story
Small areas matter, and can thrive—as Snowy Range, Wyo., shows. Skiers and snowboarders can appreciate the fine dining, high-speed lifts, and Olympic-size…
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All Together Now
As new leaders rise, ski area associations focus on collective action. As industry associations evolve across North America, it is clear that…
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Management Roundtable
The SAM Summit Series finale addresses our mentees’ burning questions. This story is from the SAM print archive Subscribers can read the…
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Construction Site :: September 2018
Major summer improvements, especially new lifts, are happening at resorts across the country. WINDHAM, NY Windham is installing a new high-speed…
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Publisher’s Memo :: September 2018
Staffing for growth and prosperity. Traditionally, the focus of SAM’s September issue is staffing and HR. So it is with this…
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News & Views :: September 2018
Opinion and happenings from around the resort world. A LEARN-TO CONUNDRUMIs there a disconnect between top management objectives on learn-to efforts…
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Urgent Aims: Growth, Diversity
Forget the pass wars for the moment. What is being done to actually grow winter sports? Growing and diversifying the sport are…
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R.I.D.E. On
A new rideshare app aims to be good for the environment, the bottom line, and, perhaps, the entire industry. Parking and traffic…
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Battery-Powered?
Squaw Valley aims to boldly go where no other resort has: a backup, battery-powered microgrid. Several months ago, Squaw Valley declared an…
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Mountain Spy :: September 2018
“How do I find a new job in the winter sports industry?” THE QUESTION: “I’m looking into a career change, possibly into the…
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Bolted Connections
The all-important nuts and bolts of nuts and bolts—and how to use them properly. There are bolted connections throughout a…
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Idea Files :: September 2018
A useful surveying app, snowgun tower ladder, and men’s-room baskets. THERE’S AN APP FOR THAT Need a tool to measure…
