SAM Coverage
Human Resources
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Industry Report
After years of speculation, Snow Summit Corporation has executed an agreement with Booth Creek Ski Holdings, Inc., to purchase neighboring Big Bear Mountain Resort.…
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It’s All in the Preparation
How do you train 500 people in four days who are going to work in 25 different retail shops, selling about 93 different brands?…
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Getting Smarter on Uncle Sam’s Dollar
Most ski resort owners and operators have long realized that one of their greatest assets is employees, especially considering the amount of money and…
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Where No (Wo)man Has Gone Before
Mammoth Mountain General Manager Pam Murphy still recalls being summoned to Mammoth-owner Dave McCoy’s office when she was a marketing assistant. A president from…
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More Than Just a Smile
Ski and snowboard resort managers are beginning to realize the importance of strong interpersonal communication skills in all employees, not just those in supervisory…
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Business Websites
Suggestions for sites to be featured here can be sent to [email protected]. We don’t guarantee that sites will exist by the time you read…
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Playing it Safe
The Bureau of Labor Statistics reported that in 1998, 1.7 million injuries and illnesses resulted in lost work time for businesses. Wrist and knee…
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Outfitting Your Crew
Finding comfortable, functional and appealing jacket and pants to wear every day for six months seems like an impossible task. Try outfitting an entire…
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Childcare for Ski Area Employees
Ski area employees traditionally expect few job benefits apart from the cherished season pass. But as the industry evolves, especially in a booming economy,…
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Finding the Best Teen Workers
Both the U.S. Census Bureau and Workforce 2000 have been telling us that the 16- to 24-year-old population has been shrinking for the past…
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Employee Housing Comes to the Mountain
It’s been a conundrum that has stymied mountain resort operators for decades. How do you keep relatively low-paid employees living on-site when the cost…
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Finding Employees
With a booming national economy creating “a job for everybody,” the question facing ski areas heading into the 1997-98 ski season is: “Will there…
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Retaining Employees With Incentives
Free skiing may be a powerful incentive for attracting and retaining employees, but in today’s increasingly competitive job market, many ski resorts are finding…
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Video Review: Grooming Operations And Training
While nothing can replace a good hands-on training program, a well-organized methodical and visual approach can be a valuable component to any training effort.…
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The Power Of Empowerment
Empowerment is a trendy topic. If you want to get ahead in today’s world, you had better be able to show that you are…
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Keeping Track Of Training
In recent years, several New England ski areas have been in court defending the training and judgment of their instructors against plaintiffs seeking damages.…
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Mining Mountains Of Ideas
Using a program called “Mountains of Ideas,” last season Vail Associates gave out merchandise valued at more than $300,000 to employees. But cost-savings and…
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Filling 2,800 Jobs
Every Fall since 1962, Vail Associates has faced an annual challenge of hiring employees for the coming ski season. For the 1993-94 season, the…