In This Issue
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Mountain Spy :: March 2015 :: Entitled Customers
In this month’s Mountain Spy, we tackle what is becoming a persistent trend at resorts—entitled customers. THE QUESTION: I WANT TO…
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Blue Pages :: March 2015
THE BIG VIEW FROM THE ASSEMBLY… HISTORY IN THE MAKING… DRONING ON AND ON… DAVID INGEMIE: END OF AN ERA… THE BIG…
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Personal Protective Equipment
PPE is the last line of defense against employee injuries, and an important one. Personal protective equipment (PPE), important as it is,…
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Orphan Ski Lifts
Though a lift’s manufacturer may no longer be in business, the lift still requires maintenance and support. Where do you find it?…
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Budgeting for Success
Department heads can get the funds they need if they make the business case for their requests. It’s a common problem: Your…
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Industry Reports :: March 2015
APR BUYS WINTERGREEN… INTRAWEST Q2 RESULTS IMPROVE… PEOPLE… SUPPLIER NEWS… OBITUARIES EPR BUYS WINTERGREEN EPR Properties has purchased the assets of Wintergreen…
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Publisher’s Memo :: March 2015
And the Winners Are… How good are you at picking tomorrow’s stars? It’s awards season, judging by all the Oscar talk, and…
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The History of Cats: Part II
A look at the recent past and how Prinoth and PistenBully became the dominant players in the market. Part I of this…
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Code Read?
Your Responsibility Code has been the cornerstone of on-hill etiquette and safety, but delivering the message is evolving due to societal and…
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A Perfect Match
Resorts have exactly the characteristics marrying couples seek. Resorts across the country are increasingly finding themselves in the business of weddings, and…
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The eCommerce “Wait” Problem
Resorts and software developers are locked in a dangerous stalemate, each expecting the other to adapt to its ways. Online sales—eCommerce—are an important…
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Vermont’s Great Snow Gun Round-Up
In the name of energy conservation, Efficiency Vermont accelerated resorts’ move toward low-e guns with a massive subsidy program. For such a…
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Grooming Vehicles 2015
As the dawn of the Tier 4 Final age arrives, suppliers are developing a new generation of grooming machines. For years, groomer…
