SAM Coverage
Human Resources
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Speak Out :: “Different Approaches to Diversity,” and “15, No 16 under 30”
Rick Kahl discusses “Different Approaches to Diversity.” And Chris Westover, Assistant Mountain Manager at Snowbasin Mountain Resort, lets us know we missed one in…
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Playing Politics
Like it or not, politics plays a major role in all companies. Here’s how to turn it to everyone’s advantage. It’s politics. How many…
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The Watchful Leader
Observe your employees closely, and they will show you the best ways to motivate and lead them. Do you enjoy watching people (in a…
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Executive Class
How do you learn to become a top CEO in the ski business? Practice, practice, practice. It’s a hard enough challenge in any industry,…
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Mountain Spy :: May 2006
The Question: My friends and I are planning to come up and ski this weekend for the day. We thought it would be something…
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Playing It Safe
You might be surprised to find out how many ways you can lower your workers’ comp costs.
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Buying In
It’s one thing to espouse diversity in your company, it’s another to get employees on board with the plan.
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The Happy Factor
As many major companies know, happy employees create happy guests… all of which is good for the bottom line. Trader Joe’s, a quirky specialty…
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Training Beyond Orientation Day
Ongoing employee development has advantages that drop to the bottom line.
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Halting the Brain Drain
A discussion thread at skilifts.org explores why it’s so difficult to attract and retain mechanics. Keeping qualified lift mechanics is a serious issue for…
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Getting the Best Out of Your Teen Workers
Part II of a two-parter on getting and keeping teen workers. Tips on rewarding and incentives for for good job performance. The article goes…
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Whistler Flashback
Les Anthony describes the success of the party of the century hosted by Whistler/Blackcomb for 4,000 past and current employees.
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Retaining Employees
The author, with the PR departnment at Crystal Mountain, Mich., writes about tips and ideas to build and retain good staffs.
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Growing Lift Mechanics at Vail Resorts
Heidi’s article explores Vail Resorts’ development of an internal training program to fix its problem of a shortage of experience lift mechanics. The problem…
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Recruiting Seasonal Employees
Some ski resorts have had success recruiting seasonal employees through their website or by using Cool Works, an Internet company with a site specifically…
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A Salary Survey Is Needed
A national industry salary survey would provide the information necessary to ensure that salaries you pay employees are comparable to those of your competitors.
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Financing The Affordable
Vail needed employee housing; Eagle County issued bonds and the Corum Group was developer/manager. The result is a 270-unit village.
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Reviews: Lift Operator’s Video Manual And Ski Rental Mechanic’s Basic Handbook
Reviews of two of the many industry training guide books: the Lift Operator’s Video Manual and the Ski Rental Mechanic’s Basic Handbook. The reviews…