In This Issue
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Computers For Small Areas: Five Profitable Applications
In two previous SAM articles I outlined some basic guidelines for computer use at small areas and detailed our success with computers…
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Back To The Future
I find it intriguing that the American continent’s only native surface lift, the rope tow—arguably also the most efficient, highest capacity and…
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Impacts Of Recession? It Depends!
Figure this one out: The worse the economy, the better the ski business. Don’t believe it? Just ask John McGregor, general manager…
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Customer Service: The ” R ” Word
The “R” word is one of the most ticklish issues for customer service people. Refunds, given or not given, cause the most…
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Hard Facts To Reduce Accidents
“Second Skier Death at Mount Snow” was a front page headline in the January 24th, 1992 issue of The Deerfield Valley News…
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Reaching Ski Clubs
One in every eight skiers belongs to a ski club, according to all the Skier Opinion Surveys conducted since 1988. Estimates made…
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A Granola Head Fights Back
Dear Editor: Yes, I admit it, I’m a closet “granola head” and I’m coming out because I’m sick and tired of all…
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Renaissance In The Rockies
Even as skier visits in Colorado were inching toward the magic 10-million mark over the past few years, smaller ski areas in…
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Ittab Explores Colorado Resorts
Colorado was the scene in August of the first-ever meeting in North America of the international organization of cableway supervisory authorities, known…
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Colorado’s Nightmare: Amendment Two
Whoopi Goldberg, Joan Rivers, an association of law librarians, a group of nuns and an indeterminable number of believers in the impropriety…
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Water Based Works
Maintaining a rating as one of America’s top ski resorts doesn’t stop at Deer Valley, Utah, when the snow melts and visitors…
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NSAA Starts Anew In Lakewood, Colorado
The “new” National Ski Areas Association is going to look very much like the old one in form, structure and program. This…
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Lifted…By A Magic Carpet
Learning to go uphill on skis can be more challenging than learning to go downhill … and it’s not nearly as much…
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Build A Better Backboard
One of the most useful and versatile pieces of equipment for ski area personnel to use when helping injured skiers is a…
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10 Key Questions On Insurance
Produced by Brian E. Derouin, CPCU, ChFC, CLUResponses by K&K Insurance Co. and Pettit-Morry Co. Editor’s Note:—Insurance is a major concern for…
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Lifts 1992
No surprises, but oh, what a bummer of a year for new lift construction! The 36 new lifts represent the lowest total…
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Discrimination: Sexual Harassment Is Imprecise
Sexual harassment has become an important issue in the corporate world. At least six books on the subject have been published during…
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Discrimination: Age Suits Are On The Rise
Joe, one of your long-time workers, is showing signs of failing health. He moves more slowly, has trouble climbing stairs and has…
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Outfitting For Fitness
A fitness center can be a guest amenity, a profit center, a link with locals or a combination of all three. Whatever…
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Quality Assurance
Over the next three to six years there will almost inevitably be major changes in the way ski lifts are designed, manufactured,…
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Moguls Made By Machine
Looking at a run covered with machine-made moguls, you might say trail grooming has come full circle. Or, you might say it’s…
