In This Issue
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Mountain Spy :: September 2016
THE QUESTION: WE ARE HOSTING A COUPLE OF COLLEGE EXCHANGE STUDENTS FROM SPAIN AND WE WANT THEM TO ENJOY YOUR ADVENTURE ACTIVITIES,…
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Blue Pages :: September 2016
VAIL’S WHISTLER DEAL HAS GLOBAL IMPACTS… THIS TRAIL GOES RIGHT AND LEFT… READY FOR A POSSIBLY SNOWY WINTER?; WE’RE ALL IN THIS…
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Exposed!
Recent cyber attacks show that winter resorts are not well defended against hackers, and the threat is growing. When Holiday Valley CFO…
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Do Cats Have Nine Lives?
We are all very familiar with the “weekly safety meeting.” It’s not always easy to come up with material that is relevant…
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Mountain Spy :: September 2016
As more multi-cultural guests visit our resorts, especially in summer, the need for multi-lingual staff increases—or, at least the ability to adapt…
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The Loyalty Equation
Loyalty is a product of actions by both employers and employees. Why is it so hard to find loyal people these days?…
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Focusing on Beginners
Resorts are expanding efforts to attract—and convert—newcomers. The 2016 January Learn to Ski and Snowboard Month (LSSM) lured a record number of…
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Industry Reports :: September 2016
Vail Buys Whistler Blackcomb, New Life for Canada’s Mt. Baldy, and more VAIL RESORTS TO BUY WHISTLER BLACKCOMB On August 8, Vail…
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Publisher’s Memo :: Harnessing the millennial Spirit
It turns out that Millennial staff are not your problem, but the way you are managing them may be. Harnessing the Millennial…
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Idea Files :: September 2016
Clever solutions for staff training, composting, and trade show travel. An Easy Training Opportunity The operations department at Stowe is determined to…
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Construction Site : September 2016
New and upgraded lifts highlight improvements at resorts this summer. Grand Targhee Resort, WV A new fixed-grip Doppelmayr quad is replacing the…
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Snowmaking Maintenance
The lowest-cost means of boosting snowmaking production. The last few seasons have shown resorts across the country the importance of effective and…
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Summer School
Edutainment—teaching guests about the environment while they play in it—is becoming a key component of summer activities in the mountains. Offering a…
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The East Wins a World Cup
How and why Killington went for a golden opportunity—and got it. Staging any event is akin to assembling a jigsaw puzzle—piecing together…
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Meetings That Work
Make your meeting successful. You can tell a lot about the health of a resort and the team that operates it by…
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Size Matters
How resorts measure and report their acreage/miles of terrain has wide-ranging consequences, locally and internationally. The story even made it to us…
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Lessons from the top
Jiminy Peak wizard Brian Fairbank and Holiday Valley wit Dennis Eshbaugh sound off on leadership, mentoring, regrets, and achievements. If there’s…
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The Future Is Now
Millennials expound on their generation, goals, and ideas about change. With every passing day, the Millennial generation becomes more the here-and-now rather…
