In This Issue
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At Your Own Risk
How does personal accident insurance work, and is it changing the risk and liability game at resorts? Ever since the emergence of lift-serviced…
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Mountain Spy :: September 2023
Hiking at a resort. Hiking is a great, free activity to offer your guests that leverages your beautiful natural environment. So, you…
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State of the Unions
Ski areas focus on improving relations and benefits as more employees seek to leverage collective bargaining. The number of U.S. ski area…
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The Age of the Employee
Resorts look to housing, increased wages, and even wellness benefits to bridge lingering post-Covid staffing gaps. After three tough years of Covid, the winter…
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News and Views :: September 2023
Workforce housing solutions, snowmaking statistics, and people moves. By April Darrow This story is from the SAM print archive Subscribers can read…
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Idea Files :: September 2023
A creative counterweight, conveyor location labels, and inexpensive ski racks. This story is from the SAM print archive Subscribers can read the…
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Construction Site :: September 2023
Lift and facility upgrades for the 2023-24 season aim to enhance the guest experience. This story is from the SAM print…
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Clean Heat, Boiled Down
Two ski areas look to reduce financial and environmental costs with new state-of-the-art, clean heating systems. Ski areas consume a tremendous amount…
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More Balsams, Les Otten
Les Otten nears the starting line on his ambitious plan to revive a historic ski area and resort deep in New Hampshire’s…
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The End of Cash is Nigh
More resorts are moving toward cashless transactions thanks to a slew of benefits. Back in the day, head-out-to-ski prep looked like this: tighten…
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AI: Opening Pandora’s Chatbot
How to identify the risks and capitalize on the opportunities of Artificial Intelligence. This story is from the SAM print archive Subscribers…
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The Training Conundrum
To develop the next generation of mountain ops employees, we must find new ways to provide crucial training and pass along expertise.…
