In This Issue
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Finding the Right Words
Snowmakers across the country seem to have their own lingo for their product. Wouldn’t it be nice if we all spoke the…
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Diamond’s Sparkling Personality
Here’s how one employee’s passion for the sport and for his job motivates everyone around him. Diamond Peak Ski Resort’s, Mountain Ops…
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We Remember, Wanted New Pioneers, A Thank You to the Badami Family, Silver Bullet for Industry Growth
Remembering contributors…Maria Bogner, 88; Steve Bradley, 86; Margaret “Miggs” Durrance, 85; Real Charette, 82; C.E. “Smitty” or “Redeye” Smith; Rufus Barringer, 79;
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Industry Reports
Peak Resort Buys Boston Mills/Brandywine; Eight Canadian Resorts Require Helmets for Kids; Monarch Sold to Group of Investors; Powder Mountain Expansion on…
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Slats Buys Whale
I ran into Slats in the bar at The Lodge at Whale before Thanksgiving. “Heya,” he said, lifting his beer. “Heya yourself,”…
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Lifts 2002 — Not One for the Record Books
Let’s face it, there were few who expected this to be a great lift-building year. And it wasn’t. In fact, it was…
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The Grass is Always Greener
Listening to the industry tout its Sustainable Slopes charter on the one hand, and to green groups talking about the ski area…
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Sammy Awards, Rental Equipment Handbook
This January issue marks the kick off every year of the SAMMY nomination period. From January 1 to March 31 we will…
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Beyond the Pass
The wide array of multi-, non-consecutive day lift ticket offerings may or may not be confusing to skiers, according to ski area…
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Blue Pages
Fast November Start Fuels Optimism With a sluggish economy and concern over war with Iraq making most businessmen glum, why is optimism…
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Desperate Measures
Great customer service—the kind that builds customer loyalty—depends on knowledgeable, cheerful, friendly employees. It’s not easy to find and keep folks who…
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More Than One Hole in Our Bucket
The threat that aging baby boomers will hang up their skis and snowboards for less active sports is equivalent to the bottom…
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Finding the Right Words
The Eskimos (correction: the Inuit) have a multitude of words to describe the various types and states of the natural snow that…
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The Kindest Cuts
Freestyle skiers and snowboarders are the perfect customers. They show up opening day and are still lining up to drop into the…
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SAM Idea Files
Glove Dryer Practically nothing dampens the spirits of lift maintenance personnel more than wet gloves. Scott Howells, lift maintenance crew at Winterplace,…
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Rental Goes High-Tech
At first glance, it would seem that a ski-area rental shop begs for computerized efficiency. Renting skis can be a cumbersome and…
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Putting on a Show
When Whistler, B.C., began hosting the World Ski and Snowboard Festival started five years ago, lodging occupancy in Whistler Village averaged 23…
