What Guests Want & How You Can Deliver: New Consumer Expectations Video Series from accesso
When it comes to maximizing their mountain experience, today’s guest wants to shop and engage on mobile, plan out their day in full and in advance, and tap into the convenience offered by self-service. But, with more than 3/4 of ski areas understaffed for the most recent season, how can operators deliver on these heightened expectations without overburdening their teams?
Discover the answer in the new Consumer Expectations Video Series, produced by accesso® Technology Group! Check out the first video in the series– “A Steady March Towards Mobile” –here and stay tuned for more.
The Best Way to Predict the Future is to Create It
The ski industry is changing. A new generation of skiers is bringing higher expectations for an enjoyable day on the slopes. It can be challenging to stay ahead of the curve with limited time and staff resources, but it doesn’t have to be.
accesso is leading the way in helping over 100 ski areas around the globe unlock additional revenue and guide their guests to a better day, with solutions for all aspects of your ski area including ticketing, rentals, snow sports, F&B and more.
Over 1,000 venues in 29 countries partner with accesso to grow their business and create connected guest experiences. From traditional channels like point of sale and eCommerce to exciting innovations like dynamic guest experience and virtual queuing, accesso’s suite of award-winning solutions help ski operators increase revenue, improve guest experiences, streamline operations and make educated business and marketing decisions.
Top Five Resources for Ski Operators
Is your ski area ready to meet the needs of a new generation of skiers? Download our worksheet to see where you stand. Get new ideas for driving sales and loyalty, learn what Gen Z expects and access our convenient checklist to see where you can make improvements. Download now!
2. Exceeding Skier Expectations with Limited Staff
The most important measure of your operation’s success is the happiness of your guests, but with staffing challenges, it can be difficult to keep up with guest expectations. Discover how your ski area can address these challenges with the help of technology. Watch now.
Stay on top of the latest trends with our three tips to help you engage and delight a new generation of skiers. Read Now.
Learn how to engage with guests, increase lift ticket and season pass sales, and maximize guest satisfaction through eCommerce. Watch now.
5. How Perfect North is Breaking Online Sales Records with accesso
The right eCommerce ticketing provider can alleviate the burden on your staff while helping you to drive incredible revenue. See how Perfect North increased season pass sales by 45% in their first season with accesso. Read now.
accesso Can Help You
- Simplify & Drive Sales
- Maximize Revenue
- Streamline Rentals
- Expedite Access Control