September 2024

  • Crowd Control

    Ski resorts find a sweet spot with parking reservations, fees, and transportation strategies. Grooming, snowmaking, and lifts may be the sexier things to discuss in the ski industry, but there’s something far more mundane that arguably surpasses all three in terms of impact on operations: where Ski resorts find a sweet spot with parking reservations, fees, and transportation strategies.

    Thanks for your interest in reading SAM Magazine. We hope you enjoy the select articles from this issue available in their entirety here. If you'd like to read the rest, we can make that happen. Subscribe to SAM  before September 30th to receive your issue, and future issues of SAM. Email karolyn@saminfo.com with questions.

In This Issue

In this Issue

FEATURED STORY

  • Crowd Control

    Ski resorts find a sweet spot with parking reservations, fees, and transportation strategies. Grooming, snowmaking, and lifts may be the sexier things to discuss in the ski industry, but there’s something far more mundane that arguably surpasses all three in terms of impact on operations: where to park the cars. “If there’s one thing that touches every aspect of our business, it’s parking management,” says Mike Martin, vice president of base operations at California’s Palisades Tahoe, which is among a growing number of resorts that now require guests to reserve parking in advance and pay to park during peak periods.   An Unpopular Move—at First Predictably, charging sk...

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Thanks for your interest in reading SAM Magazine. We hope you enjoy the select articles from this issue available in their entirety here. If you'd like to read the rest, we can make that happen. Subscribe to SAM  before September 30th to receive your issue, and future issues of SAM. Email karolyn@saminfo.com with questions.

Eco Ideas :: September 2024

A look at some products and installations from Europe designed to produce clean energy or reduce energy use at mountain resorts.

News & Views :: September 2024

A look at the liability insurance landscape; the policies and politics to pay attention to come November; and more.

Mountain Spy :: September 2024

We revisit a question from 2007—”Do you have any compensation for lost ski days or some kind of pass refund policy?”—and find that customer service skills have not improved over the years.

The Basics of Internal Communications

Tips and tools to help dial in your electronic communications with staff.

Crowd Control

Ski resorts find a sweet spot with parking reservations, fees, and transportation strategies.

Winning at Sport

From Olympic venue to inclusive, inviting, and diverse community hub, WinSport is charting a unique course.

Check Yourself Before You REC Yourself

The purchase of renewable energy credits or carbon offset to reduce your emissions requires careful consideration.

Funding the Fight Against Wildfires

Western ski areas are figuring out how to fund costly, but necessary, vegetation management projects to mitigate wildfire risk.

Growing Role For Resorts: Landlord

With providing employee housing comes the various responsibilities of managing it. 

Construction Site :: September 2024

New lifts, terrain, snowmaking, and lodges will breathe new life into a number of ski areas this winter.

Words To Live By

“Culture statements” form the backbone of a strong company culture and talent development strategy at Arizona Snowbowl.