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September 2021

Skiing's Prickliest Problem: Housing

Affordable housing for staff has long been a thorn in the ski industry's side. How did it transform into a full-blown crisis?

08 September, 2021 | No comments

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September 2021

News and Views :: September 2021

Vaccine mandates, artificial intelligence, and staffing struggles, plus people and supplier news.

September 7, 2021

September 2021

New Products :: September 2021

Innovations for winter and summer ops.

September 8, 2021

SilverStar, B.C., recruits people ages 14 to 82 and keeps hours flexible.

September 2021

Hiring in the New Era

A labor shortage borne of the pandemic poses both challenges and opportunities for winter resorts.

September 8, 2021

September 2021

Mountain Spy :: September 2021

THE QUESTION: I'M COMING TO THE MOUNTAIN WITH MY FAMILY FOR SOME HIKING, AND WE'D REALLY LIKE TO SEE SOME WILDLIFE. MY KIDS HAVE NEVER SEEN A BEAR BEFO...

September 8, 2021

A Zero Waste Box (to the right in the photo) is being piloted at a new Killington food truck.

September 2021

Taking Out the Trash

Vermont’s statewide waste diversion efforts provide a case study on sustainable practices, even amid the need for pandemic practicalities.

September 8, 2021

September 2021

Wear, Why, and How

Proper alignment and lubrication will reduce wear and increase the life of parts and components.

September 8, 2021

September 2021

Construction Site :: September 2021

Projects big and small are underway across the country.

September 8, 2021

September 2021

Next-Gen Marketing

Five key considerations for developing a resort marketing plan tailored to the changed consumer and workplace landscape.

September 8, 2021

Limited lesson sizes and class pods allowed Pats Peak, N.H., to welcome school groups and comply with Covid-19 protocols in 2020-21.

September 2021

New School

Covid-19 taught many new lessons about running school group programs.

September 8, 2021

Skis are ready to fly out the door at the Pats Peak, N.H., rental shop.

September 2021

The New Rental Paradigm

How last winter's operational adjustments will help to permanently change the rental process from cumbersome and confusing to easy and more efficient. ...

September 8, 2021

Big Sky, Mont., has been testing the “market hall” dining concept at its F&B outlets.

September 2021

Food for Thought: Hitting the Spot

The pandemic served-up a host of new innovations that continue to rapidly alter the resort F&B experience.

September 8, 2021

Ski Cooper's new single point of entry allows for easier crowd control and eliminates the stressful lift-line ticket checker job.

September 2021

Reinventing Guest Services

Digital adoption and operating changes have revolutionized customer service, improving the lot-to-lift process for guests and staff.

September 8, 2021

September 2021

Skiing's Prickliest Problem: Housing

Affordable housing for staff has long been a thorn in the ski industry's side. How did it transform into a full-blown crisis?

September 8, 2021