September 2023

The Training Conundrum

To develop the next generation of mountain ops employees, we must find new ways to provide crucial training and pass along expertise.

03 September, 2023 | No comments

Current Issue

Thanks for your interest in reading SAM Magazine. We hope you enjoy the select articles from this issue available in their entirety here. If you'd like to read the rest, we can make that happen. Subscribe to SAM  before September 30th to receive your issue, and future issues of SAM. Email jack@saminfo.com with questions.
A new four-week lift maintenance course at Steamboat, Colo., this May, providing hands-on, on-site experience for 14 participants from across Alterra’s resorts.
September 2023

The Training Conundrum

To develop the next generation of mountain ops employees, we must find new ways to provide crucial training and pass along expertise.
September 3, 2023
AI: Opening Pandora's Chatbot
September 2023

AI: Opening Pandora's Chatbot

How to identify the risks and capitalize on the opportunities of Artificial Intelligence.
September 3, 2023
The End of Cash is Nigh
September 2023

The End of Cash is Nigh

More resorts are moving toward cashless transactions thanks to a slew of benefits.
September 3, 2023
The historic Balsams Grand Resort Hotel, with its iconic red roof, reflected in Lake Gloriette.
September 2023

More Balsams, Les Otten

Les Otten nears the starting line on his ambitious plan to revive a historic ski area and resort deep in New Hampshire's Great North Woods.
September 3, 2023
Mt. Bachelor’s automatic “walking floor” system will feed its boiler with biomass.
September 2023

Clean Heat, Boiled Down

Two ski areas look to reduce financial and environmental costs with new state-of-the-art, clean heating systems.
September 3, 2023
Construction Site :: September 2023
September 2023

Construction Site :: September 2023

Lift and facility upgrades for the 2023-24 season aim to enhance the guest experience.
September 3, 2023
Idea Files :: September 2023
September 2023

Idea Files :: September 2023

A creative counterweight, conveyor location labels, and inexpensive ski racks.
September 3, 2023
News and Views :: September 2023
September 2023

News and Views :: September 2023

Workforce housing solutions, snowmaking statistics, and people moves.
September 3, 2023
The Meadow Haus at Idaho’s Brundage  Mountain Resort houses 18 employees.
September 2023

The Age of the Employee

Resorts look to housing, increased wages, and even wellness benefits to bridge lingering post-Covid staffing gaps.
September 3, 2023
State of the Unions
September 2023

State of the Unions

Ski areas focus on improving relations and benefits as more employees seek to leverage collective bargaining. 
September 3, 2023
Mountain Spy :: September 2023
September 2023

Mountain Spy :: September 2023

Hiking at a resort.
September 3, 2023
At Your Own Risk
September 2023

At Your Own Risk

How does personal accident insurance work, and is it changing the risk and liability game at resorts?
September 3, 2023