The Spy asks: “We want to come ski for Thanksgiving. If conditions aren’t good, is there anything else to do?”
This month's Mountain Spy asks a rather unusual but not implausible question. It does more than simply test how broad-minded a resort is though—it reveals how sensitive guest service issues are handed.
In this month’s Mountain Spy, we address the trend of entitled customers. The responses vary, but a personable employee is always the best solution