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SAM Taps Whistler Blackcomb to Host 2025 Summer Ops Camp
SAM Magazine—Whistler, British Columbia, March 18, 2025—SAM’s Summer Ops Camp will be held at Whistler Blackcomb, Sept. 2-4, 2025, offering three days of education, networking, and hands-on learning focused on the future of summer operations at mountain resorts. This year’s camp will also feature a partnership with the Canada West Ski Areas Association (CWSAA), bringing together a dynamic mix of resort professionals from across North America. Whistler Blackcomb has been at the forefront of year-round recreation development, balancing business innovation with environmental sustainability. With a robust lineup of summer attractions—including the Whistler Mountain Bike Park, Peak...
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RESORTS Bobby Johnson, Jr., Magic Mountain, Vt. Magic Mountain has hired Robert “Bobby” Johnson, Jr. as director of the Snowsports Learning Center, starting Dec. 5. Johnson is reported to be the first Black leader of a ski school in Vermont, and possibly the country. He began his teaching career at Smuggler’s Notch, Vt., in 1983, and joined...
SAM Magazine—Denver, Oct. 7, 2020—Alterra Mountain Company is making leadership changes and creating new hospitality and real estate divisions as the company looks toward its long-term future while navigating the upcoming winter season during the pandemic. The two new divisions join the mountain division, which consists of the company’s ...
With the continuation of the COVID-19 pandemic, many of the traditional fall education opportunities have moved online. We know it's a busy time, so SAM pulled together a chronological list of all the online educational content for October and November so it's easier to see what important webinars, Huddles and Town Halls might be wor...
SAM Magazine—Carlsbad, Calif., Oct. 5, 2020—Media conglomerate American Media Inc. (AMI) is closing four of its sports publications, Powder Magazine, Snowboarder, Bike, and Surfer, according to a variety of industry sources. A report in Adventure Journal, written by former Powder editor St...
SAM Magazine—Broomfield, Colo., Oct. 1, 2020—Vail Resorts underwent what it called “the final step of a restructuring of our marketing organization.” The move cut existing in-resort marketing teams across the company’s 34 North American resorts, and created new teams and responsibilities structured locally, regionally, and centrally, amon...
SAM Magazine—Ishpeming, Mich., Oct. 1, 2020—The U.S. Ski and Snowboard Hall of Fame induction Class of 2020 includes eight ski and snowboard athletes and industry professionals. The new inductees will bring the total of honored Hall of Fame members to 441. The eight inductees include the late Howard Peterson, leader and visionary at the ...
There’s a lot going on outside the ski industry that sheds light on the course of COVID restrictions and reopenings. Disney, and Florida, are following a metric-driven options, a variation on the scenario planning approach. Hotels are hosting “home” workers to make up for lost business from traditional sources. Austrian resorts are facing civ...
SAM Magazine—Portland, Ore., Sept. 30, 2020—The Indy Pass has added Swain Mountain in western New York to its alliance of independent ski areas, bringing alliance membership to a total of 56 resorts. Swain will offer two days of skiing and riding to Indy Pass holders, with no blackout dates for the 2020-21 season. “We are thrilled to b...
SAM Magazine—Park City, Utah, Sept. 29, 2020—Snowsports Industries America (SIA) is teaming up with SAM for a Town Hall series—held virtually on Zoom—about ski resort planning, preparations, and communication for this winter. The three town halls will focus on how this winter will look in regard to resort operations, capacity, tra...
SAM Magazine—Lakewood, Colo., Sept. 29, 2020—The National Ski Areas Association (NSAA) has released the results of the 2019-20 Climate Challenge. This was the ninth year of the program, in which more than 40 ski areas of varying sizes participated. “To date,” said NSAA, “these resorts have reduced more than 110,000 metric tons of c...
SAM Magazine—Broomfield, Colo., Sept. 25, 2020—Vail Resorts (VR) reported a net income decrease of 67.2 percent, to $98 million, in fiscal year 2020, on total revenues of nearly $2 billion, as COVID-19 shutdowns ended the winter season prematurely and delayed the opening of summer operations.
SAM Magazine—Ludlow, Vt., September 23, 2020—Resorts are implementing a mix of strategies to manage volume this winter, as most look to get lifts spinning in late November. Pre-booking requirements and reservation systems of varying complexity will be the name of the game for many operations, particularly those in drive markets. However, some r...
SAM Magazine—Winter Park, Colo., Sept. 17, 2020—Lodging performance continued to improve during August at western mountain resorts, but the summer season remained historically slow by most measures, according to DestiMetrics in its monthly Market Briefing by Inntopia. The report includes data collected from 18 destinations across Colorado,...
Insights on COVID-19: worldwide effects, local business impacts, adapting to new year-round residents, and setting up resort “schoolrooms.” The Insights Collective examines the week’s pandemic news and data, and describes what it all means for winter resorts. View the report....
SAM Magazine—Natick, Mass., Sept. 16, 2020—In response to the COVID-19 impact on resorts and their leaders, the SAM Summit Series is offering a Resilient Leadership Training bootcamp this fall. Managing teams during the pandemic calls for a new and different set of leadership skills. Resilient Leadership Training will help r...
SAM Magazine—Killington, Vt., Sept. 16, 2020—More resorts are releasing 2020-21 operating plans and opening dates, as operators shift their focus from summer to winter. The range of plans is highly varied, reflecting COVID-19 considerations and the specific circumstances of individual resorts.Killington will open later than usual this season. ...
SAM Magazine—Lebanon, N.H., Sept. 15, 2020—A partnership between Halley O’Brien Productions and SnoCountry, Inc. will bring “The Snow Report-TV presented by SnoCountry," a new branch of The Snow Report brand owned and operated by Halley O’Brien Productions, to nearly 40 major markets, including NBC4 New York and NBC Boston. The sponsored ...
SAM Magazine—Lakewood, Colo., Sept. 15, 2020—The Professional Ski Instructors of America and the American Association of Snowboard Instructors (PSIA-AASI) has released “Navigating the 2020-21 Snowsports Season,” a COVID-era guide for snowsports schools and instructors. The guide positions adaptability as the key focus for lesson providers ...
SAM Magazine—Rangeley, Maine, Sept. 14, 2020—An anonymous donor has made a $100,000 gift to the Saddleback Mountain Foundation to be used to subsidize Saddleback Mountain season passes for every child in Rangeley schools for the next five years. The Laker Pass, named after the Rangeley school nickname of “Lakers,” this year is $329 at full...
SAM Magazine—Denver, Sept. 14, 2020—Alterra Mountain Company said it will prioritize access for season passholders and will require day lift tickets to be purchased in advance online for its 15 resort destinations this winter. In addition, many Ikon Pass partner resorts are not requiring passholders to make a reservation in advance of arrival, ...
SAM Magazine—Lakeshore, Calif., Sept. 10, 2020—Snow may be falling in the Rockies, but wildfires are raging up and down the West Coast. The impacts could be far-reaching for ski resorts touched by the conflagrations. China Peak, Calif., found itself directly threatened by the 167,000-acre-and-growing Creek Fire as it hit the backside of the sk...
COVID practices and safety are key as consumers shift their focus, from fear and isolating to getting out and being active. With demand for recreation picking up, a range of businesses are adopting creative strategies and technology to enhance protections and manage the increase in volume. See the details in the latest weekly Briefing Sheet from th...
SAM Magazine—Denver, Sept. 9, 2020—The Pennsylvania Ski Areas Association (PSAA) membership is suspending its popular 4th & 5th Grade Snow Pass, while Colorado Ski Country USA (CSCUSA) begun selling its various pass products for the 2020-21 winter season—with new restrictions. In its statement, PSAA said: “Due to our cu...
SAM Magazine—Sept. 9, 2020—A cold snap earlier this week marked the end of summer in Colorado, as a storm dropped more than a foot of snow in parts of the region. With eyes turning toward winter, resorts have begun rolling out opening dates and operating plans for the 2020-21 season. Loveland's webcam caught the first snow on Chet's Dream ...
SAM Magazine—Lakewood, Colo., Sept. 9, 2020—During a Sept. 8 webinar, the National Ski Areas Association (NSAA) presented a series of sign templates that convey messages about physical distancing, face covering requirements, hand sanitization, and other COVID safety measures. The templates are available for ski areas to use for on-site signage,...
The Insights Collective presents its take on Vail's access reservation system, Labor Day coronavirus mitigation, thermal scanning and facial recognition cameras to monitor the health of air travelers, and how hotels and resorts can offer alternative formats for meeting planners. Read the full report. ...
SAM Magazine—Denver, Sept. 1, 2020—Red Mountain in British Columbia, Canada, is now a partner resort on the Ikon Pass. Ikon Passholders now have access to a total of 44 destinations for the 2020-21 season. Independently-owned Red Mountain is among the 10 largest ski areas in North America with 3,850 acres of skiable terrain. Since 2013, ...
SAM Magazine—Portland, Ore., Sept. 1, 2020—For its second season, the Indy Pass has added 11 resorts and dozens of independent lodging properties for the 2020-21 season. The adult pass provides two days at 55 resorts for $199. The Indy Pass has also added discounts at lodging properties and an assurance program in case Indy Passholders use thei...
SAM Magazine—Montpelier, Vt., Aug. 31, 2020—Vermont's Agency of Commerce and Community Development (ACCD) has proposed that federal aid funds be given to the state's ski areas for COVID-related mitigations. The money is part of a proposed $133 million targeted to businesses that were shut out of earlier COVID relief efforts. ACCD said the fund...
By Charles Gfeller and Mellicent B. Thompson,Partners, Gfeller Laurie LLP COVID-19 has led to a variety of measures aimed at mitigating its impact. While some of these have been straightforward, like sending $1,200 checks to individuals, others have been more complicated, and even contentious. Business interruption insurance, workers' compensation...
The Insights Collective reports that as reported COVID cases are decreasing, resorts from Florida to Colorado are expanding their reopenings—even as staff cases turn up. Resort-town hotels are pursuing "mixed-use" options, such as work-from-hotel packages for those who don't care to work from home, to fill rooms and raise revenue. States and town...
SAM Magazine—Lakewood, Colo., Aug. 27, 2020—The National Ski Areas Association (NSAA), with the help of industry leaders and associations, has developed “Ski Well, Be Well”—a foundational set of best practices for winter operations that is designed to help advocate to local officials for reopening, and to set the foundation for ski area o...
SAM Magazine—Broomfield, Colo., Aug. 27, 2020—Vail Resorts has released answers to the biggest question looming over the mountain resort industry as of late: “What’s the plan for this winter?” A letter from Vail Resorts CEO Rob Katz details universal plans for all 34 of the company’s North American resorts. Katz said the goal is to des...
SAM Magazine—East Rutherford, N.J., Aug. 26, 2020—Big SNOW American Dream, North America’s first indoor, real-snow ski and snowboard center, will resume operations on Sept. 1 in accordance with current state guidelines under today’s Executive Order. As an indoor recreational facility, Big SNOW will be implementing several updated COVID-19 s...
SAM Magazine—Olympic Valley, Calif., Aug. 25, 2020—Squaw Valley Alpine Meadows has committed to removing “squaw” from its resort name. “Having our name be associated with pain and dehumanization is contrary to our goal of making the outdoors a welcoming space for all people,” said resort president and COO Ron Cohen in an email to patron...
SAM Magazine—Broomfield, Colo., Aug. 25, 2020—Fourteen nonprofit youth organizations will receive grants ranging from $15,000 to $200,000 from the Katz Amsterdam Charitable Trust—founded by Vail Resorts CEO Rob Katz and his wife Elana Amsterdam—and Vail Resorts. The total donation is $1.5 million. According to Vail Resorts, “Each o...
SAM Magazine—Jacksonville, Fla., Aug. 21, 2020—The latest briefing from Insights Collective shares a new study that found political polarization has heightened as we head into November. Most resorts and destinations have been politically agnostic—however, visitors are not. The briefing also points to economic indicators showing mixed signals ...
SAM Magazine—Eden, Utah, Aug. 21, 2020—Nordic Valley Ski Resort has unveiled a major capital improvement project that includes the area's first high-speed chairlift and the largest terrain expansion project in resort history. Both are slated to open during the upcoming winter. High speed six pack top terminal construction Earlier this sum...
SAM Magazine—August 20, 2020—The FIS Audi Alpine World Cup tour will not travel to North America in the 2020-21 season due to COVID-19 complications. Early season men’s and women’s races at Killington, Vt., Lake Louise, AB, and Vail/Beaver Creek, Colo., have all been cancelled. “The North American races are always a very special tw...
SAM Magazine—Hastings, Minn., Aug. 19, 2020—In lieu of its traditional summer meeting and tradeshow, the Midwest Ski Areas Association (MSAA) hosted members at a new virtual event, MSAA Summer Connect, held Aug. 17 and 18. COVID-19 was the common theme across the four one-hour-long Zoom sessions. MSAA members heard from the National Ski Areas ...
SAM Magazine—Winter Park, Colo., Aug. 19, 2020—At the midpoint of the summer, occupancy and revenues at western mountain destinations continue to be dramatically lower than last summer, according to the latest DestiMetrics monthly Market Briefing by Inntopia. However, the month of July saw pent-up demand bring a return of some overnight stays.V...
SAM Magazine—Warren, Vt., August 13, 2020—Sugarbush Resort president and COO Win Smith is retiring from his post. John Hammond, Sugarbush vice president of mountain operations and recreational services, has been named as Smith’s successor, effective Sept. 1. Smith will stay on as a senior adviser to the current leadership team. Win Smith...
SAM Magazine—Jacksonville, Fla., Aug. 12, 2020—A new study shows that the odds of catching COVID-19 on a flight are less than most travelers think. House leaders in Congress are open to including some relief for the hotel industry in any stimulus deal. Massive Airbnb house parties in New Jersey have led to more restrictions on rentals. Why th...
SAM Magazine—Telluride, Colo., Aug. 13, 2020—Bill Jensen has stepped down from his position as CEO of Telluride Ski & Golf Resort, effective Aug. 7. Jensen had joined Telluride as CEO and partner in December 2015. In a prepared statement, Chuck Horning, the majority owner of Telski, said, “Given the current situation, man...
SAM Magazine— Duluth, Minn., Aug. 12, 2020—Spirit Mountain executive director Brandy Ream and her husband, general manager Jody Ream, have both resigned their positions and will be leaving at the end of August. Spirit Mountain is an authority of the City of Duluth, Minn., and the resignations come just ahead of the first meeting of a newly est...
SAM Magazine—Victoria, Australia, Aug. 10, 2020—The Victorian government last week ordered Mt. Buller and Mt. Stirling—the last two operating alpine ski areas in the state—to close to the public as part of stage 3 coronavirus restrictions. As of 5 p.m., Thursday, Aug. 6, visitors were not allowed to enter the resorts, and any violation...
SAM Magazine—Fairfield, Idaho, Aug. 10, 2020—Soldier Mountain Ski Area in Idaho was supposed to celebrate the grand opening of its new bike park Aug. 7 and 8. Instead, resort staff had to evacuate and close the access road on Aug. 6 due to a nearby wildfire that marched across the property over the weekend. The Phillips Fire destroyed th...
SAM Magazine—Jacksonville, Fla., Aug. 7, 2020—Schoolchildren could become COVID-19 superspreaders. Resorts that open with a laissez-faire approach to masking and distancing could face a major media backlash. And tourism organizations—including resorts—are facing increased political pressure from local residents. These are among the i...
SAM Magazine—Lakewood, Colo., Aug. 6, 2020— As discussions take place on Capitol Hill about a new round of funding to combat the impacts of COVID-19, NSAA is urging resorts to contact their U.S. Senators and request support for the RESTART Act. With Congress set to leave Washington for its August recess next week, immediate action is required. ...
SAM Magazine—Boulder, Colo., Aug. 4, 2020—In a measure of pent-up demand, more than three-quarters of mountain visitors are eager to travel once conditions are safe again, according to a recent Mountain Traveler Sentiment Survey conducted in July by RRC Associates. The survey was one of several data sources highlighted by members of the Insight...
SAM Magazine—Victoria, Australia, Aug. 4, 2020—Vail Resorts (VR) will not reopen lift operations for skiing and snowboarding in 2020 at Falls Creek and Hotham in Australia following the Victorian government’s introduction of Stage 4 restrictions for Melbourne and Stage 3 restrictions for regional Victoria, which will be in place for six weeks...
SAM Magazine—Kelowna, British Columbia, Aug. 3, 2020—The Canada West Ski Areas Association (CWSAA) has submitted a proposal for specific carve-outs in the province’s CAN$1.5 billion recovery plan to support resort communities. Revelstoke, Credit: Hywel Williams The Mountain Resort Community Emergency Funding Program (MRCEFP) asks the pr...
SAM Magazine—Spokane, Wash., July 30, 2020— Mt. Spokane Ski & Snowboard Park, a 501(c)3 non-profit ski area, has named Jim van Löben Sels as its new general manager, effective Aug. 3. Van Löben Sels succeeds longtime GM Brad McQuarrie, who is retiring after 18 years at the helm. Van Löben Sels was the general manager at Arbor Cres...
SAM Magazine—Aspen, Colo., July 30, 2020—In open letters published this week, Aspen Skiing Company CEO Mike Kaplan and Vail Resorts CEO Rob Katz discuss the reality that the pandemic will be ongoing throughout this winter, operational changes are immanent, and everyone must do their part to ensure there can be a safe winter season. Rob Kat...
SAM Magazine—Park City, Utah, July 23, 2020—In response to the ongoing pandemic, the 2020 Snowbound Festivals in Boston and Denver have been cancelled and organizers are working on new ways to digitally connect with the events’ audiences as winter approaches. Snowsports Industries America (SIA) acquired the Boston and Denver Ski & ...
SAM Magazine—Jacksonville, Fla., July 23, 2020—As summer business returns to mountain resorts, road trips, mask wearing, second-home use, and proactive health programs headline the key trends, according to the weekly briefing sheet from the recently formed Insights Collective (IC), a destination travel think tank. Most means of trans...
SAM Magazine—Winter Park, Colo., July 22, 2020—For the first time since the COVID-19 pandemic began shutting down mountain destinations, lodging properties at Western mountain destinations are seeing an appreciable uptick in bookings and occupancy for the summer months—although they remain at levels well below previous years, according to the...
SAM Magazine—Lakewood, Colo., July 22, 2020—The Professional Ski Instructors of America and the American Association of Snowboard Instructors (PSIA-AASI) have partnered with the Professional Mountain Bike Instructors Association (PMBIA) to bring year-round educational opportunities to ski, snowboard, and mountain bike instructors. The par...
Wintersteiger, and its BootDoc and Hotronic division, have prepared detailed suggestions for rental operations and retail bootfitting to help prevent the spread of COVID-19 among staff and customers. Here are links to documents for rental and retail: Best Practices for Rental Best Practices for Retail Want more on rental? Li...
SAM Magazine—Natick, Mass., July 14, 2020—A handful of state and regional trade organizations have cancelled their scheduled in-person conferences and trade shows in response to safety concerns amid the ongoing pandemic. Trade Show floor from SANY/PSAA Expo 2019. The Midwest Ski Areas Association (MSAA) board of directors voted to cancel ...
