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January 1993

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Featured Story

Quality Assurance

With the Colorado Passenger Tramway Safety Board (CPTSB) looking at ways to achieve quality assurance, the focus is on the ISO 9000 series. The meaning of propo...

NSAA Starts Anew In Lakewood, Colorado

Written by David Rowan

SAM interviews new NSAA president, Michael Berry, and highlights recommendations for the new by-laws. A look at the changes in the home office and dire...

Moguls Made By Machine

Written by Michael Commins

At Grand Targhee, Wyoming, crews are building neat rows of moguls that skiers find delightful. A tested and proven method of carving evenly-spaced, eve...

Outfitting For Fitness

Written by Claire Walter

Fitness centers at ski areas are discovering that clients are more sophisticated and demanding. They want the latest and best in the fitness arsenal. A...

Discrimination: Age Suits Are On The Rise

Written by Philip Perry

As the work force gets older, more claims are being filed with the Equal Employment Opportunity Commission (EEOC) based on age discrimination and settl...

Discrimination: Sexual Harassment Is Imprecise

Written by Robert Macdonald

Like all other businesses, the ski industry must face a growing number of sexual harassment claims. This article outlines lessons to be learned and pru...

Lifts 1992

Written by David Rowan

Nationally, lift construction is down again, but the West is up. A complete look at the number of new ski lifts for 1992. Includes charts and tables wi...

10 Key Questions On Insurance

Written by Brian Derouin

Ten questions were asked of representatives from two major insurance carriers for the ski industry. Topics covered include: reserves, establishment of ...

Build A Better Backboard

Written by Douglas Mckown

One of the patroller's most versatile tools can be easily constructed for less money than commercial types. A look at the differences between commercia...

Lifted...By A Magic Carpet

Written by Greg Kail

Vail, Colorado, installed three conveyor belts to transport children uphill and converted platter pulls for flat terrain transport. (Magic Carpet) A lo...

Computers For Small Areas: Five Profitable Applications

Written by Robin Smith

Five profitable applications of computers at a small ski area, including ski school, food service, ski patrol, rental shop and weather forecasting.

Water Based Works

Written by Chris Anderson

Eleven years ago, Deer Valley, Utah, painted the towers and lift equipment with water-based paints. The ease of maintenance and effectiveness of the pa...

Colorado's Nightmare: Amendment Two

Written by Abby Rand

Colorado's Amendment Two bars anti-discrimination laws against gays and lesbians--a major blow to ski towns that rely on tourism and convention revenue...

Ittab Explores Colorado Resorts

Written by Tom Hamilton

A first meeting in North America of the international organization of cableway supervisory authorities, known as ITTAB. Hosted by the CPTSB, the reunio...

Renaissance In The Rockies

Written by Claire Walter

Four small areas in Colorado are making a comeback after having been shut down temporarily. Eldora, Cuchara, Conquistador or Mountain Cliffe resort, an...

A Granola Head Fights Back

Written by Robert Megnin

A letter to the editor defending the use of Macintosh computers in ski area operations, including applications, software, advantages and costs.

Reaching Ski Clubs

Written by Bob Wilbanks

A look at how ski areas can market to the 2,300 ski clubs listed in the United States, which are not unionized and remain somewhat isolated from the ma...

Hard Facts To Reduce Accidents

Written by John Redd And Reed Levine

A survey conducted at Mount Snow, Vt., detailed young skiers' knowledge of fatalities and how it affected their skiing. Results showed that skiers who ...

Customer Service: The " R " Word

Written by Elaine Carroll

A look at the subject of refunds: when to give them out and when not to. Examines how employees should be empowered to decide when to give refunds and ...

Impacts Of Recession? It Depends!

Written by Linda Goodspeed

The ski industry in regions hardest hit by the recession are posting the best returns of the season. It seems that weather and capital improvements wil...