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November 2018

November 2018

FEATURED STORY

  • 2018 Terrain Park Contest

    Our 14th annual Terrain Park Contest is the best yet, thanks to a new category called Bread and Butter, and tons of entries in the traditional Features and Events categories. For the past 13 years, we’ve asked mountain resorts to show off their terrain park features and park events. The features, especially, are often elaborate—something to hang your hat on. But an often-overlooked element of all terrain parks, rarely included in magazine spreads, are the features that get hit more than any other, by park-goers of all abilities. They’re not always the sexiest or most creative, but they’re the backbone of your park. We wanted to learn about these features—or full parks, as it ...

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The State of Resort Social Media Marketing: 2018

Social media have revolutionized the way resorts communicate with guests. Here’s a look at how these media have evolved, and how to take advantage.

2018 Terrain Park Contest

Our 14th annual Terrain Park Contest is the best yet, thanks to a new category called Bread and Butter, and tons of entries in the traditional Features and Events categories.

SnowCloud allows sales of any program to happen anywhere there is a person with a scan gun.

Positive Disruption

Resort software and e-commerce can complicate the guest experience. Joe Hession hopes that SnowCloud solves the integration puzzle.

CCSAA Moves Into the Future

The XC association faces many of the same issues as NSAA, plus a few of its own. And like NSAA, CCSAA is pushing on several fronts.

Construction Site :: November 2018

In this expanded edition, we look at a wide range of capital investments, at resorts big and small, from Whistler Blackcomb, B.C., to Magic Mountain, Vt.

Idea Files :: November 2018

Clever thoughts for lift ops: safety netting, organizing lift shack information, and a do-it-yourself bullwheel cover.

News & Views :: November 2018

Climate Action, Marketing BINGO, thoughts on year-round ops, and the latest supplier developments and resort personnel moves

What is ANSI B77 and Who Should be Reading This Column?

We’re launching this new periodic column within SAM to help educate and share important information about the lifts portion of our industry.

Pass Sales Keep Rising

Despite Epic and Ikon, pass sales are growing at many smaller and independent resorts.

Thinking About Safety

What does it take to hold risks to a minimum, for both guests and employees?

Mountain Spy :: November 2018

"Should I put my kids in lessons or teach them myself?"

Are Millennials Really That Different?

Along with their unique attributes and concerns, Millennials display encouraging signs of satisfaction and loyalty.

How to Handle a Labor Audit

Inspections for wage and hour law compliance by state and federal authorities are increasingly common.