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Businesses have spent much of the past 18 months adapting to extraordinary circumstances. Now, amid continued uncertainty, one thing is certain: 2021-22 will be the time to reimagine, reinvent, and reset. With strong leadership guiding the way, our company cultures, productivity, guest experience, green growth, technology, labor, and resiliency will provide the foundation for long-term success. But where do we start? 
SAM SummitSeries
SAM's Summit Series leadership development platform—which includes bootcamps and mentorship programs—offers mountain resort professionals at all levels the opportunity to learn from industry leaders, peers, and experts, and gain tangible takeaways to apply to their careers, operations, and teams.  

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Thank you to our premiere sponsor, MountainGuard, for their support of this program. 

 

WHAT IS THE SUMMIT SERIES BOOTCAMP PROGRAM?

SAM has partnered with leadership and industry experts to create a series of bootcamps designed to help managers at all levels develop confidence, inspire action, and act decisively so they can lead their teams successfully through this period of change and uncertainty. The program prepares leaders to face novel and daunting situations and instills the confidence needed to see new possibilities. These digital, self-paced courses combine text resources, videos, and presentations by industry experts. The courses are accessible on mobile, desktop, and tablet.

WHAT ARE THE TOPICS?

Each of the five bootcamps focuses on a specific topic. These courses are designed to help arm industry professionals with the tools necessary to start difficult conversations and lead the industry into a resilient and sustainable future. Bootcamps can be taken a la carte or as a package of five (which is the best value). The five bootcamps are: 

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Leading Change Bootcamp:

Understand how to drive the workplace transformation accelerated by Covid and meet the new business challenges and opportunities. Content includes:

A conversation with Summit Series mentors Steve Paccagnan, Laura Schaffer, Frank DeBerry, and Rick Schmitz
Change and Create a New Culture with Schone Maillet, Winter4Kids

Five Strategies for Leading Change in Difficult Times with Paul Thallner, Daggerwing Group
Problem Solving and Strategic Thinking with Amy Ohran, David Perry, and Hiram Towle
DEI: Willingness to Make Mistakes with Rachel Hailey, Rachel Hailey & Associates Consulting
Case Study: Why Change is Hard with Craig Cimmons, Jay Peak Resort
Quizzes, articles and resources

 

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Changing Culture Bootcamp:

Changes in the marketplace mean we must evolve company culture and the way we do business to attract and grow more talent and participation. Content includes:

DEI: Intention is Everything with Rachel Hailey, Rachel Hailey & Associates Consulting
A conversation with Summit Series mentors Frank DeBerry, Davy Ratchford, Kim Jochl and Rick Schmitz

Culture in Snowsports Industry with Mark Gasta, University of Colorado Boulder
Doing Culture Change Right with Paul Thallner, Daggerwing Group
D.E.I. Work is Culture Work with Rachel Hailey,  Rachel Hailey & Associates Consulting
Thinking About Growth with Ben Doornbos, Kim Mayhew, and Russ Coloton

Accessible Snowsports with Eric Lipton, SNOW Operating
Quizzes, articles and resources

 

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Guest Experience Bootcamp:

To accelerate the evolution of the guest experience through technology and communication, it’s essential to understand and embrace the concept of a frictionless customer experience Content includes:

A conversation with Summit Series mentors: Deirdra Walsh, Joe Hession, Lindsay DesLauriers, and Kim Jochl
Communicate with new Guests with Gregg Blanchard, Inntopia
Welcoming Diversity with Henri Rivers, National Brotherhood of Skiers
The Guest Pipeline with Constance Beverley, Share Winter
Marketing in Unfamiliar Terrain with MJ Legault, Tyler LaMotte, Hugh Reynolds, Alex Moser, Christian Knapp, and Morgan Bast
Design the Guest Experience with Eric Lipton, SNOW Operating
Tech Talk with Dave Amirault, Pagely
Quizzes, articles and resources

 

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Sustainability Bootcamp:

Map a path to long-term success when it comes to key issues such as climate, housing, labor, DEI and participation growth. Content includes:

A conversation with Summit Series mentors: Katie Ertl, Joe Hession, Lindsey DesLauriers and Laura Schaffer
Long term Planning with Claire Humber, SE Group
Climate Change Adaptation and Mitigation in the Ski Industry with Natalie Ooi, University of Colorado Boulder
Making Systemic Climate Impacts with Molly Kawahata, former White House Climate Advisor
The Connection between Staffing & Affordable Housing with Davy Ratchford, Dave Byrd, Jason Blevins, Andy Bigford, and Becca Deschenes
Challenges Surrounding Affordable Housing with Natalie Ooi, University of Colorado Boulder
Responsible Growth with Richard Burkely, Aspen Skiing Co.
From Sustainability to Resilience with Natalie Ooi, University of Colorado Boulder
Quizzes, articles and resources 

 

SAM SS CareerDev RGBCareer Development Bootcamp:

Develop strong leadership teams, create clear career paths and ladders, and help your company retain and attract top talent. Content includes:

A conversation with Summit Series mentors: Katie Ertl, Deirdra Walsh, Davy Ratchford, and Steve Paccagnan
Snowsports Industry as a Career with Natalie Ooi & Mark Gasta, University of Colorado Boulder
Evolving Management with Paul Thallner, Daggerwing Group
The Hiring Pipeline with Constance Beverley, Share Winter
DEI in Career Development with Rachel Hailey, Rachel Hailey & Associates Consulting
Employee Value Proposition with Steve Wright, Jay Peak Resort
Advice for Growth with John Rice, Blaise Carrig, and Jody Churich
Developing the Next Generation of Leaders with Natalie Ooi, University of Colorado Boulder
Quizzes, articles and resources

 

 

WHAT WILL LEADERS LEARN FROM THE SUMMIT SERIES BOOTCAMPS? 

  • Perspective and understanding of the challenges and opportunities facing the snowsports industry.

  • Strategies to lead teams through periods of change.

  • How to frame the scope of challenges.

  • Tools to create a culture of compassion and trust and inspire solution-based thinking from your team.

  • How resilience works and how to build it.

WHO SHOULD SIGN UP?

  • Anyone who manages teams large and small.

  • Aspiring leaders who want to make an impact at their resort.

  • Current leaders who want to learn specific skills needed to lead during a crisis.


Questions? Email sarah@saminfo.com

Thank you to our partners

MountainGuard

 Flaik IndyPass 
HighPeaks   OutdoorRecEconomy center