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2019

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Featured Story

2019 Terrain Park Contest

Our 15th annual contest drew entries from around the world, and highlights two major themes: community, and environmental action.

Summer patio. Wedding venue. Dining destination. The new “lodge” at Blue Mountain, Pa., serves as much more than a pit stop for winter clientele.

Stop Calling It a Base Lodge

Written by Bob Curley

The multi-use facility that serves as your resort hub can be a year-round source of revenue.

How Deep is Your Snow?

Written by Peter Oliver

Snow depth management systems enable more effective and efficient grooming and, increasingly, snowmaking.

Nobody's Perfect

Written by JJ Toland

Even the best marketers occasionally lay an egg. What matters is whether you learn from your mistakes or continue to make them.

Construction Site :: November 2019

Written by Katie Brinton

It was a busy "off" season at resorts large and small, all across North America. We look at a sampling of projects and their implications.

An Eye for Ideas

Written by Rick Kahl

A profile of the man who originated this regular feature and how he came to chronicle the collective genius of the mountain ops community.

A Lubricant For Every Use – Part 2 of a Two Part Series

Written by Neville W. Sachs

Modern lubricants are extremely capable of doing their jobs, but only when you apply the right lubricant for the job.

Mountain Spy :: November 2019

Written by Dave Meeker

We ask, "Do you rent winter clothing?"

Employee Onboarding: The Critical Moments

Written by Greg Weatherby

When it comes to workplace safety, new employees pay attention to what leaders do, not just to what they say.

Embracing Unhappy Guests

Written by Scott Hannah

By identifying dissatisfied guests as soon as possible, resorts can turn detractors into their biggest promoters.

New Products :: November 2019

Written by Sarah Wojcik

A collection of the latest technology and tools.

Mt. Brighton, here, takes part in Discover Michigan Skiing, which will run during the entire month of January for the 27th year.

Life After LSSM

Written by Linda Goodspeed

Without the Learn to Ski and Snowboard Month initiative to drive awareness, resorts are taking new approaches to promoting entry into winter sports.

B77 Update :: November 2019

Written by Mike Lane

Work chairs pre-date some OSHA regulations currently in place for worker safety, and incorporating mandated precautions can be challenging.

News and Views :: November 2019

Written by Staff Report

NSAA growth efforts, racing revival, plus people and supplier news.

On the Road :: November 2019

Written by Staff Report

Summer Ops Camp, regional shows, Mountain Technology Symposium.

Publisher's Memo :: November 2019

Written by Olivia Rowan

Much to learn, you still have...In the Star Wars movie, The Empire Strikes Back, Luke Skywalker discovers he needs help on his journey to become a Jedi...