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March 2024

March 2024 Thanks for your interest in reading SAM Magazine. We hope you enjoy the select articles from this issue available in their entirety here. If you'd like to read the rest, we can make that happen. Subscribe to SAM  before March 31st to receive your issue, and future issues of SAM. Email jack@saminfo.com with questions.
 March 2024 - Ski Area Management

How Does That Make You Feel?

Emotional engagement, a new guest experience research frontier.

 March 2024 - Ski Area Management

Safer Slopes

Bystander intervention skills help staff speak to reckless sliders.

 March 2024 - Ski Area Management

Mountain Spy :: March 2024

A topic for our times—”Do you allow backpack speakers?”— from two perspectives: a lover and a hater.

 March 2024 - Ski Area Management

On the Road :: March 2024

SAM stops by the NSAA Western and Eastern Confrences.

 March 2024 - Ski Area Management

News and Views :: March 2024

Union rules, Ski California’s safety guide, a resort/public library partnership, a “Speak-Out” from Steve Wright, and more.

 March 2024 - Ski Area Management

Following the Leader

Industry mentors share best practices for building and leading effective teams, including hiring the right people, setting clear priorities, and coaching crews to success.

 March 2024 - Ski Area Management

Are Used Lifts Good Value?

Purchasing a used lift requires careful consideration of a variety of factors well beyond the initial cost of acquisition.

 March 2024 - Ski Area Management

Lessons in Growth

PSIA-AASI’s new CEO, Peggy Hiller, talks growing the sport, soft skills, and reimagining the ski and ride school business model.

 March 2024 - Ski Area Management

Cutters Camp Turns 20

Celebrating 20 years of terrain park community building, collaboration, and knowledge sharing.

 March 2024 - Ski Area Management

Can't We All Just Get Along?

Despite competition for visits, ski areas large and small still find ways to support one another.

 March 2024 - Ski Area Management

2024 Groomer Report

After years of tweaks and changes, both PistenBully and Prinoth have reached greater uniformity across their model lines, aiming to make life easier for operators and mechanics.