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2023

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Featured Story

The Training Conundrum

To develop the next generation of mountain ops employees, we must find new ways to provide crucial training and pass along expertise.

At Your Own Risk

Written by Peter Oliver

How does personal accident insurance work, and is it changing the risk and liability game at resorts?

Mountain Spy :: September 2023

Written by The Editors

Hiking at a resort.

State of the Unions

Written by Troy Hawks

Ski areas focus on improving relations and benefits as more employees seek to leverage collective bargaining.

The Meadow Haus at Idaho’s Brundage Mountain Resort houses 18 employees.

The Age of the Employee

Written by Linda Goodspeed

Resorts look to housing, increased wages, and even wellness benefits to bridge lingering post-Covid staffing gaps.

News and Views :: September 2023

Written by The Editors

Workforce housing solutions, snowmaking statistics, and people moves.

Idea Files :: September 2023

Written by The Editors

A creative counterweight, conveyor location labels, and inexpensive ski racks.

Construction Site :: September 2023

Written by Peter Landsman

Lift and facility upgrades for the 2023-24 season aim to enhance the guest experience.

Mt. Bachelor’s automatic “walking floor” system will feed its boiler with biomass.

Clean Heat, Boiled Down

Written by Josh Laskin

Two ski areas look to reduce financial and environmental costs with new state-of-the-art, clean heating systems.

The historic Balsams Grand Resort Hotel, with its iconic red roof, reflected in Lake Gloriette.

More Balsams, Les Otten

Written by Bob Curley

Les Otten nears the starting line on his ambitious plan to revive a historic ski area and resort deep in New Hampshire's Great North Woods.

The End of Cash is Nigh

Written by Moira McCarthy

More resorts are moving toward cashless transactions thanks to a slew of benefits.

AI: Opening Pandora's Chatbot

Written by Troy Hawks

How to identify the risks and capitalize on the opportunities of Artificial Intelligence.