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May 2005

Jacob

Jacob

Worldwide demand is rising faster than supply. Now the only question is, how much higher can prices go?
A few simple steps to help you handle difficult customers and turn them into satisfied guests.
The current round of changes has a laudable goal: making the standard easier to read and apply.
Slips, trips and falls are often mundane, somtimes comical events--but they can have a serious downside.
A comfy chair and snowmaking tower bases are some of the great ideas from creative ski resorts. Plus, the best idea of 2004.
The right uniforms, from the parking lot to the ski school, speak volumes about your resort.
The new summer activities offer guests the same thrills and back-to-nature experiences that the snow-draped winter mountains provide.

New ski areas, major upgrades and small improvements made the overall lift construction picture pretty rosy this past year.

When it comes to summer entertainment, Tyrol Basin relies on winter fun.
These four feisty ski hills prove that small ski areas mean big business.
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